Homebuyer Coordinator

Company Introduction:

GAF Energy is transforming the solar and roofing industries to generate energy from every roof. A Standard Industries company, GAF Energy works with North America’s largest roofing and waterproofing manufacturer, GAF, to offer homeowners elegant, roof-integrated solar options through a national network of roofing partners. The company’s leading product, Timberline Solar™, incorporates the world’s first nailable solar shingle to create an attractive, durable, and reliable solar roof. GAF Energy’s products have received numerous awards and honors, including the Fast Company 2022 World Changing Ideas Award, the CES Best of Innovation Award, named The Best Solar Shingle by CNET, and an NAHB Best of IBS Award. GAF Energy develops and assembles its products in the United States at its facilities in California and Texas.

Job Summary:

What part will you play?

• GAF Energy is seeking a highly motivated and experienced individual to join our New Homes program team as a Homebuyer Coordinator. The Homebuyer Coordinator role is the liaison between new homebuyers and GAF Energy. Primary responsibilities include: introducing homebuyers to GAF Energy’s product(s), talking through lease and cash options with homebuyers, and documenting data within our internal systems. This role requires excellent customer service skills and organizational abilities, as well as the ability to understand basic solar concepts and solar lease and purchase documents.
• You will report to the Principal Program Manager, New Homes and Commercial.
• This position will be based in Kansas City.
• The ideal candidate must enjoy collaboration across multiple teams to support the business. As GAF Energy grows, the Homebuyer Coordinator will be a key contributor in expanding our business volume.
  
  

What will you do?

• Introducing homebuyers to Timberline Solar product details as well as providing basic information on home solar systems
• Reviewing lease and/or purchase agreements with homebuyers and answering any questions or concerns
• Ensuring lease or purchase agreement is executed by homebuyer and GAF Energy
• Creating and maintaining comprehensive homebuyer documentation within our internal systems
• Engaging with third party financing partner(s) as needed to share homebuyer information
• Staying in regular communication with homebuyers to ensure all needs are met as projects proceed
• Monitoring project process and handling any issues that arise
• Performing other duties as assigned
  
  

What do we require from you?

• 4 years work experience in customer-facing role
• Experience in solar industry is preferred
• Familiarity with new home construction processes is a plus
• Proficiency in standard office software
• Familiarity with Salesforce is preferred
• Strong communication skills across a wide variety of settings and audiences. Good listening skills a must.
• Adaptable, personable, innovative, high tolerance for ambiguity and pressure
• High energy/high sense of urgency/fast-paced and can think on your feet
• Self-motivated; has ability to manage workload autonomously
• Comfortable working as a team player in a start-up environment where no job is too small
  
  

Benefits

• We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
• Our Family-Building benefits support the many different journeys to fertility and parenthood.
• Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
• Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.
• Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
  
  

Benefits:

• We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.
  
  

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.