Pricing Systems Analyst

The Sales Operations Technology and Enablement team operates at the intersection of technology and business, delivering impactful solutions that drive sales success.The Pricing Systems Analyst will play a vital role in supporting, enhancing, and optimizing GAF's pricing platforms, including CPQ, Quoting, Price List Management, and Price Optimization tools. This role is focused on ensuring these tools are used effectively by the business, well-integrated with ERP and CRM systems, and continue to evolve in alignment with our pricing strategy. This is an exciting opportunity to help drive pricing precision, efficiency, and data consistency. This position is based in our Corporate location in Parsippany, NJ.Essential Duties

• Pricing Platform Support & Analysis:• Monitor performance, troubleshoot issues, and assist in the daily support of pricing platforms, including CPQ, Price List Management, Deal Guide, and Quoting tools. Provide detailed analysis on usage patterns, pricing behaviors, and system impact.
• Process Optimization & Feature Enablement:• Work closely with Sales Operations, Pricing, Finance, and other stakeholders to evaluate and expand adoption of advanced capabilities across the pricing suite. Identify opportunities to streamline quoting workflows, improve margin analysis, and automate manual processes.
• Integration & Data Stewardship:• Support the integrity of pricing data across ERP and Salesforce platforms by analyzing data flow, validating mapping, and coordinating with cross-functional teams. Ensure pricing logic, terms, and discounts are applied consistently.
• Vendor Coordination:• Assist in supporting relationships with vendors, including logging support tickets, validating fixes, and tracking enhancements. Help facilitate testing and communication between internal teams and vendor support.
• Documentation & Standards:• Document business processes, system configuration, integration points, and pricing rules. Maintain user guides and help materials for end users, ensuring consistency and usability.
• Reporting & Insight Generation:• Create and maintain reports and dashboards that help stakeholders monitor pricing effectiveness, quoting velocity, and system adoption. Identify data-driven insights to support decision-making.
• Cross-Functional Collaboration:• Work across teams to align pricing system capabilities with business needs. Serve as a bridge between business users and technical teams for pricing-related initiatives.
• Project and Program delivery:• Manage the end-to-end delivery of projects and programs for the Sales Operations Technology team, working collaboratively with cross-functional teams.
• Provide product, application and process support, end-user support where needed, and training expertise
• Identify functionality gaps and continuous improvement opportunities and develop appropriate action plans, user stories, project justifications, and other applicable documentation
• Perform (internal or external) customer research (in partnership with Stakeholders) by means of including surveys, product analytics, market research, interviews, online forums, or other cost-effective means of gaining insight into the "voice of the customer." Effectively utilize insights gained in the prioritization, elaboration, and delivery of solutions
• Create, maintain and review business process models, data flows, prototypes, business requirements, use cases, and test cases
• Work with key stakeholders to make frequent and dynamic prioritization decisions based on the latest product analytics, product team metrics and customer feedback. Define, track and communicate key product performance indicators as required to inform this process and track results
• Communicate changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood
• Reviews & resolves requests for services/improvements and partners with stakeholders, clarifies objectives, contributes to feasibility studies, and jointly determines business implications/value
  

• Bachelor’s Degree in Business, Finance, Sales Operations, Data Analytics, Information Systems, or a related field
• 3 years of experience working in pricing, sales operations, business systems, or quoting support roles.
• 3 years experience analyzing, elaborating, and documenting user and stakeholder requirements.
  

• Prior experience supporting enterprise pricing tools with integration to ERP and CRM systems.
• Experience in systems analysis, business analysis, process analysis, project management, or other relevant work experience.
• Experience implementing, supporting, and managing business processes and systems.
• Familiarity with Salesforce and SAP environments strongly preferred.
• Pricing certifications are a plus but not required.
• CRM certifications are a plus but not required.
• Previous Sales Operation or Sales experience is a plus.
• Previous Manufacturing experience is a plus.
• Hands-on experience working with pricing systems and enterprise pricing platforms.
• Familiarity with the integration of third-party solutions or vendor tools to ERP (SAP preferred) and CRM (Salesforce) systems.
• Understanding of B2B pricing concepts such as price waterfalls, segmentation, discounting structures, and margin analysis.
• Strong analytical skills with the ability to evaluate complex data and translate it into actionable insights.
• Experience working with business users to identify process improvement opportunities within pricing and quoting workflows.
• Comfortable working with system documentation, configuration logic, and process diagrams.
• Proficient in Excel and reporting/visualization tools.
• Excellent communication skills, both written and verbal, with the ability to support end-users and document technical processes clearly.
• Highly organized and detail-oriented with the ability to prioritize multiple tasks and requests.
• Collaborative team player with a proactive mindset and desire to continuously improve systems and user experience.
• Proven experience in requirements gathering, process mapping, and solution design.
• Adaptable to accommodate changing business requirements and proactively communicate around and manage change.

How We Protect What Matters Most:1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).