Client Services Representative

About us:

Gage & Gage, Inc. is a company who appreciates good old-fashioned hard work and independent thinking. Customer trust and confidence are earned every day. We are looking for someone who can maintain and nurture the business relationships we’ve built over the past 60 years.

Our work environment includes:

• Innovative printing and quality-driven results
• Business to business; Independent distributors throughout US & Canada
• Locally owned company with excellent benefits. Established in 1955
• Casual work attire
• Relaxed atmosphere
• On-the-job training

A Client Services Representative is responsible for providing support to our customers over the phone and via email. The ideal candidate for this position is organized and detail-oriented, enjoys working in a fast-paced environment as part of a team. Someone who has a minimum of 2 years of data/order entry experience and has a positive attitude.

Responsibilities:

• Answer calls in a timely manner.
• Answer customer questions.
• Order processing; fast & accurate keyboarding with attention to detail
• Assist customers with a variety of questions via phone and email.
• Assist customers with tracking orders.
• Assist customers with Quotes
• Resolve problems with customer orders.
• Provide product information.

We can teach you about our products and our computer system.

You provide the following skills:

• Dependable
• Punctual
• Good communication and phone etiquette
• Detail oriented
• Data entry - fast & accurate keyboarding.
• Good computer skills
• Memory retention
• Stable work history
• A sincere desire to do what is best for the company and customer
• Lead by example and work well as part of a team
• A positive, respectful, and professional attitude
• Ability to multitask, problem solve and do it all with a SMILE!

Hourly wage: $20.00 - $22.00 DOQ

Monday - Friday: 8:00 am - 4:30 pm

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off