What are the responsibilities and job description for the Assistant General Manager (AGM) position at GAIA Steakhouse?
Job Overview
We are seeking an Assistant General Manager to join our team in the food service industry. The ideal candidate will assist in overseeing daily operations, staff training, and ensuring excellent customer service in a casual dining setting.
Duties
- Assist the General Manager in daily restaurant operations
- Train and supervise staff members to uphold high-quality service standards
- Ensure customer satisfaction through prompt resolution of issues and maintaining a welcoming atmosphere
- Manage food production and maintain quality control
- Utilize Aloha POS system for order processing and inventory management
- Contribute to menu planning and pricing strategies
- Oversee coffee preparation and service
Skills
- Previous experience as an Assistant Manager in the food industry is preferred
- Strong background in staff training and customer service
- Knowledge of casual dining operations and food management
- Familiarity with Aloha POS system is a plus
- Passion for delivering exceptional coffee service
If you are a dedicated professional with a passion for the food industry and possess the skills mentioned above, we encourage you to apply for this rewarding Assistant General Manager position.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Night shift
Application Question(s):
- A fast casual restaurant experiences high foot traffic, leading to long lines.
Which POS feature would most improve the situation?
A. Kitchen display system integration
B. Cloud-based data storage
C. Table layout and reservation management
D. Employee time clock management
- A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Overnight Shift (Preferred)
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- New Orleans, LA 70130 (Required)
Ability to Relocate:
- New Orleans, LA 70130: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $70,000