What are the responsibilities and job description for the Hosting Platform Support Intern - IT Services position at GAIC Great American Insurance Company?
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.
P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.
The Hosting Platform Support team within P&C IT Services is seeking an intern for the summer 2025.
Responsibilities:
• Server decommissioning
• Add/Remove user access
• Server disk management
• Add/Update folder Information
• Server directory changes
• Server issue remediation
• Technical Documentation
• Assist Solution Engineers with server migrations and rehosts
Qualifications:
• Familiar with Windows and/or Linux Server OS
• Familiar with network components, terminology, and physical connectivity
• Detailed oriented and be able to document procedures
• Candidate should have good communication skills (written and verbal)
• Analytical and problem-solving skills, and the individual must possess a structured, methodical approach to systems administration
• Ability to troubleshoot and triage
Education:
Pursuing a bachelor's degree in Computer Science, IT security, Networking
Business Unit:
Property & Casualty IT ServicesBenefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
