Medical Receptionist/ Front Office

About Us:We are a reputable and patient-centered medical facility dedicated to providing high-quality healthcare services to our community. We are seeking a reliable and friendly Medical Front Office Receptionist/Administrator to join our team and contribute to the smooth functioning of our clinic.

Position Overview:As a Medical Front Office Receptionist, you will be the first point of contact for our patients, ensuring they have a positive and efficient experience. Your exceptional communication skills and attention to detail will play a crucial role in managing administrative tasks and coordinating patient appointments.

Responsibilities:

• Greet patients warmly and assist with check-in and check-out procedures.
• Answer incoming phone calls, schedule appointments, and manage appointment reminders.
• Verify patient insurance information and process necessary paperwork.
• Collect and record patient demographics, medical history, and insurance details accurately.
• Maintain organized and up-to-date patient records, both electronically and physically.
• Coordinate with medical staff to ensure a smooth flow of patients and timely services.
• Handle patient inquiries, resolve issues, and provide general information about the clinic's services.
• Manage the waiting area to ensure a comfortable and organized environment for patients.
• Assist with billing, insurance claims, and other administrative tasks as needed.
• Maintain confidentiality of patient information and adhere to HIPAA regulations.
• Collaborate with other front office staff to ensure a cohesive and efficient work environment.
  
  

Qualifications:

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience as a Medical Front Office Receptionist or in a similar role.
• Proficient in using electronic medical records (EMR) systems and computer software.
• Excellent communication and interpersonal skills, with a friendly and empathetic demeanor.
• Strong organizational skills and attention to detail in managing patient records and appointments.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Knowledge of medical terminology and insurance processes is beneficial.
• Familiarity with HIPAA regulations and patient privacy practices.
• Professional appearance and attitude with a commitment to delivering exceptional patient care.
  
  

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement within the organization.
• Supportive and collaborative team environment.
• Meaningful work contributing to the well-being of patients and the community.
  
  

If you are a dedicated and compassionate individual with excellent organizational and communication skills, we encourage you to apply for this rewarding position. Join our team and make a difference in the lives of our patients. To apply, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Job Type: Full-time

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance
  
  

Schedule:

• Day shift
• Monday to Friday
• No weekends
  
  

Education:

• High school or equivalent (Required)
  
  

Experience:

• Customer Service: 2 years (Preferred)
• Medical Office: 2 years (Required)
• Medical Front Office: 2 years (Required)
  
  

Work Location: In person