Documentation Specialist - Remote WV

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

We are looking for a meticulous and organized Documentation Specialist to manage, create, review, and maintain accurate and detailed records for our company's various documentation needs. The ideal candidate will have a strong eye for detail, excellent organizational skills, and a proactive approach to ensuring documentation integrity and accessibility.

Your role in our mission

Key Responsibilities:

• Document Management and Organization:
• Organize and maintain document repositories to ensure accessibility and version control.
• Develop, update, and enforce documentation standards, naming conventions, and archiving procedures.
• Ensure all documentation aligns with company policies, regulatory standards, and compliance requirements.
• Creation and Editing:
• Draft, revise, and finalize technical documents, including manuals, process flows, guidelines, SOPs, and reports.
• Collaborate with departments, such as engineering, quality assurance, and operations, to gather and verify information.
• Edit and proofread documents to ensure accuracy, clarity, and consistency.
  

What we're looking for

• Proven experience as a Documentation Specialist, Technical Writer, or similar role.
• Strong command of documentation management systems (e.g., SharePoint, Documentum) and office software (e.g., Microsoft Word, Excel, PowerPoint).
• Excellent written and verbal communication skills, with a strong eye for detail.
• Ability to multitask, prioritize, and work independently or as part of a team.
• Basic knowledge of HTML, XML, or content management systems (CMS) is advantageous.
  
  

What you should expect in this role

• Remote within 30 miles distance from Charleston, WV.
• Organization and planning skills
• Detail oriented and able to multi-task
• Good personal computer and business solutions software skills
• Good analytical and problem-solving skills
  
  

The pay range for this position is $32,700.00 - $46,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.