Provider Enrollment Specialist - Jackson, MS

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As Provider Enrollment Specialist - Jackson, MS, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Utilize multiple websites to review applications and determine compliance with state requirements.
• Conduct outreach to providers via phone and email to obtain necessary and accurate documentation for enrollment completion.
• Collaborate with the client as needed to review applications and secure necessary approvals.
• Maintain and update accurate provider records, including licenses, Social Security Numbers, Tax ID numbers, and other relevant details.
• Manage multiple tasks efficiently while adhering to established timelines with minimal supervision.
• Independently research and resolve provider issues or inquiries, escalating complex cases as necessary.
• Develop a working knowledge of Mississippi Medicaid policies and apply this understanding to ensure efficient processes and compliance with service level agreements. Training will be provided.
  
  

What we're looking for

• Education: High school diploma or equivalent required; an associate degree is acceptable, while a bachelor's degree is preferred.
• Experience: At least two years of experience in a customer service role, with a preference for provider customer service or provider enrollment.
• Office Skills: Previous office or clerical experience required.
• Industry Knowledge: Experience in healthcare, health insurance, provider enrollment, credentialing, or related fields is preferred.
• Technical Skills: Proficiency in using a PC with Windows and Microsoft Office.
• Communication Skills: Strong written and verbal communication skills, including professional phone etiquette.
• Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
  
  

What you should expect in this role

• This is an on-site position based in Jackson, Mississippi. The work schedule is Monday through Friday, from 8:00 AM to 5:00 PM.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
  
  

The pay range for this position is $32,700.00 - $46,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.