What are the responsibilities and job description for the Organization Change Management Lead position at Galactic Network Integrators, Inc.?
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
- Developing a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
- Identifying potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
- Conducting readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
- Developing a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
- Engaging stakeholders and supporting the implementation of plans by employee-facing managers and business leaders.
- Functioning as an active and visible coach to executive leaders who are change sponsors.
- Monitoring and managing adoption, utilization, and proficiency of individual changes and developing action or mitigation plans when needed.
- Identifying resistance and performance gaps, and work to develop and implement corrective actions.
- Creating and enabling reinforcement mechanisms and celebrations of milestones, project progress and successful outcomes.
- Collaborating with project teams to integrate change management activities into the overall project plan.
- Triage program issues as they are identified related to the implementation and execution of the change management processes.
- Must have project and organizational change management experience.
- Must have government and public utilities operational experience, preferably in customer service, human resource / employee relations, unionized workforce environments.
- Strong leadership skills and management experience leading mid-large sized teams.
- Experience with diverse technologies and strategies for effectively reconciling changes to a system.
- Excellent written and verbal communication skills.
- Must be able to analyze complex data and situations, use the information to develop effective change strategies, identify potential risks, and develop contingency plans to mitigate them.
- Exceptional facilitation skills with all levels of staff, executives through the front line.
- Training knowledge and experience, preferably in the water and gas utility industry.
- Expert level in Microsoft Suite, Teams, and Forms.
REQUIREMENTS
Galactic Network Integrators, Inc. | 505-508-5401
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