What are the responsibilities and job description for the Night Audit position at GALAXY MANAGEMENT COMPANY LLC?
Job Details
Level: Experienced
Job Location: Ft Collins, CO
Position Type: Full Time
Salary Range: $15.00 - $15.50 Hourly
Job Category: Hospitality - Hotel
Description
- Completes posting of all charges / Receives and records guest payments.
- Reconciles all departments to X reading of register by retaping all department vouchers from start of day's business. All tapes should be labelled and dated.
- Prepares revenue report remembering to include all day rates.
- Posts room, tax, and local calls for the day. Total room revenue should balance to room revenue report.
- Prepares revenue report remembering to include all-day rates.
- Completes "D card (with "Z" readings) showing any adjustments for errors with full explanation and records last consecutive number and reset number.
- High balance credit report must be completed indicating all balances in guest ledger of cash customers with debit balances. Folio balances over $300 if property does not have a restaurant, and $500 if property has a restaurant should also be recorded. This report is to be given to the Manager daily for his/her review. Copies are to be retained on the property level and originals sent to home office.
- Prepare and have ready by 7 a.m. each day the Housekeeper's Report, listing the status of check-outs, stay, over, vacant, and out-of-order rooms for the night just ended.
- Reconcile Banquet Department using banquet bills.
- Prepare "cash only" list for restaurant and lounge.
- Assigns rooms in a courteous and efficient manner to all incoming guests.
- Maintains the daily walk-in reservation count sheet.
- Pays special attention to the phone and follows the basic rules of courtesy.
- Records and makes all wake-up calls properly.
- Provides information to guests in a courteous manner.
- Must have complete knowledge of policies and procedures to be followed in emergency situations.
- Completes the night audit by change of shift at 7 a.m. Gives information to other department heads, especially any information relating to the morning's breakfast business and meeting set-ups.
- Handles all internal control items as hotel policies and procedures dictate.
- Sees that all reports and vouchers required are on the General Manager's desk for review and approval.
Skills:
- Excellent customer service skills / Positive attitude.
- Ability to communicate effectively.
- Professional image through appearance and conduct.
- Telephone etiquette / Ability to problem solve.
Qualifications
- High School Diploma or equivalent.
- Authorized to work in the United States
- Reliably commute or planning to relocate before starting work
- 1 year of Auditing experience
- Basic math / English skills.
- Knowledge of computers / Office machines.
- Weekend availability
Salary : $15 - $16
