What are the responsibilities and job description for the Operations Associate position at Galaxy Wine Company/Wilson Daniels Wholesale?

WHO ARE WE?

At Galaxy Wine Company – Wilson Daniels, we are a wholesaler, importer, and distributor of fine wines. Based in Portland, Oregon, we distribute wines from around the globe to retailers, restaurants, and wine shops here in Oregon. We are looking for a candidate with high energy and enthusiasm to assist the operations team with supply chain and customer service responsibilities.

COME WORK WITH US

From brand marketing, sales, finance, and operations to dedicated in-house public relations, digital and creative services, our distinguished leadership team is driven by industry leaders around the country. We value family heritage, and wine of distinction.

We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.

ABOUT THE JOB

We are seeking a full-time Operations Associate to join our team. This position is based in our Portland office and will report directly to the Director of Operations. This is an opportunity to gain knowledge of the wine industry and experience in procurement and international logistics. We are looking for someone with a positive attitude who will integrate seamlessly into the Operations Team and contribute to the overall success of our growing wholesale operation.

THE DAY-TO DAY

Master Data Maintenance

Responsible for general master data management, cross company and cross platform
Own all SKU maintenance from item setup, maintaining proper costing, pricing and its integration with downstream systems, such as ERP and CHRM software (AS400, Business Central, and Pocket Advantage).
Record depletion allowances and oversee supplier billbacks.

Working within ERP system, manage allocations of products (entry, “trading”, releasing, sunsetting, question answering, etc.)

Conduct routine data audits between ERP system and Marketing / Sales allocation and pricing grids.

closely with Brand Management to track and record COGS.

Inventory Reconciliation between warehouses and ERP system and record inventory adjustments accordingly.

production forecasts based on safety stock level commitments and shipment trends for warehouses.

Manage open orders within ERP system to ensure fluidity of communication between the sales teams and the warehouses.

Develop and provide reporting and bulk data uploads into ERP system, as needed.

Administration

Assist in general administrative duties in the office such as receiving samples, preparing airfreight shipments, helping to set / break down sales room for events, etc.

Sales Service Assistance

Liaise with the sales management team to ensure timely and accurate response to market needs.

Facilitate communication between warehouse personnel, sales representatives, and customers via phone and email.

Assist with sales order and sample order processing, invoicing, and credits.

AM I THE RIGHT FIT?

1-2 years of experience in supply chain or operations experience required.

Ability to handle heavy daily communication via email and telephone in a fast-paced environment.

Must possess strong MS office skills and be incredibly organized.

Able to work within a team yet capable of managing your responsibilities.

Wine knowledge is a plus.

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Operations Associate

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