Product Specialist

Hourly Range: $25.00 - $28.00 based on experience

II. Essential Duties and Responsibilities

• Answers calls and e-mails containing technical questions, product lead times, freight rates and other shipping questions.
• Sends outgoing calls and e-mails concerning questions on received purchase orders, relay product lead time changes, ready to ship orders, and follow-up to questions.
• Use internal quote tool to quote equipment.
• Coordinate quotes, lead times, and dealer requests with production and engineering.
• Deal with National Accounts in the following manner: Confirm hoist specifications and options with field locations, confirm pricing and communicate any issues with the corporate office, send notification to dealer of record for deliveries into their territories, complete paperwork for dealer commission, and follow-up calls to dealer on warranty paperwork not turned in.
• Work with large accounts.by providing current inventory and mounting schedule on weekly basis, confirm pricing on PO’s, provide current quotes when requested.
• Maintains files of active orders and post activity such as change notices, scheduling changes, partial shipments, and credit changes.
• Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be scanned into system for each order
• Attend daily meetings with team to review previous and upcoming business
• Attend weekly status meeting with production and engineering
• Performs other related duties as assigned.

III. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• High school diploma or GED
• One to three months of related experience and/or training preferred.

• Knowledge of or ability to learn all operating systems used: Sales Force, D365, Web Docs
• Knowledge and ability of operating Microsoft Office applications such as Word, Excel and Outlook
• Excellent communication skills, both verbal and written
• Organizational skills
• Previous background should include knowledge of parts and nomenclature as well as demonstrated ability to deal with customers.
• Must be able to travel for customer visits (5%-10%)

Company Benefits:

• 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up

• Prescription (Rx) Insurance
• Health Savings Account (HSA)
• 2 Dental Plan Options - Base Dental and Buy-Up Dental Plans
• Vision Insurance
• Flexible Spending Accounts (FSA’s)
• Health Care FSA
• Dependent Care FSA
• Company Paid Base Life Insurance
• Company Paid Accident, Death & Dismemberment Insurance
• Company Paid Business Travel Accident Insurance
• Company Paid Disability Insurance
• Short-Term Disability (STD) and Base Long-Term Disability (LTD)

• Employee Assistance Program (EAP)
• Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance
• 401(K) Retirement Plan with 50% Company Match
• Voluntary Pet Insurance
• Vacation and Personal/Sick Time
• Paid Grandparent Leave
• Paid Bonding Leave
• Adoption Assistance
• Education Assistance (Tuition Reimbursement)

About Wastequip

Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry’s only All-in-One solutions provider – from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.

While we’re proud to be North America’s leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing – building a brighter future for all.