What are the responsibilities and job description for the Field Access Manager, Southeast - Miami, FL position at Galderma Pharma S.A?
Job Title : Field Access Manager, Southeast
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Location : Miami, FL
The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma’s biologic treatment. The role is in Galderma’s Prescription Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis.
The role will have a specified geography and partner closely with key stakeholders within the US cross-functional teams as well as external partners, and directly reports to the Field Access Director team.
Responsibilities :
- Key member in optimizing the experience for both the patient and the account
- Identify, troubleshoot, and assist with resolving access challenges for patients prescribed Galderma products
- Educate and support accounts by :
- Delivering information and education on Galderma’s patient support services and product access to solve complex reimbursement challenges
- Supporting the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account Managers
- Adhering to complex compliance business rules to ensure patient confidentiality and access to care
- Resolving field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region
- Partnering with Sales Team, Market Access, and Patient Services colleagues to enhance the positive patient and practice experience
- Partner with external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey
- Act as a subject matter expert to assist customers in reducing non-clinical barriers to patient access to therapy
- Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews, and educational programs
Minimum Requirements :
What we offer in return :
You will be working for an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities, and career advancement and cross-training.
Next Steps :
Employer’s Rights :
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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