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Associate Director Sales Strategy and Operations

Galderma S.A.
Boston, MA Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/12/2025

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title : Associate Director of Sales Strategy & Operations Manager

Location : Remote (United States)

Position Summary

The Associate Director of Sales Strategy & Operations Manager is a part of the US Immunology and Rx Sales Leadership team. This position will be responsible for assessing, building and leading end-to-end processes that support field sales strategy and result in improved efficiency and Rx profitability. This will require field engagement with customers, daily collaboration with Rx field sales teams, internal stakeholders and external business partners in support of Rx Commercial Strategy. This role will improve the efficiency, optimization, communications, and productivity related to driving demand (consumption) and profitability within the Immunology and Rx Business Unit. In addition, this role should serve to help develop the skills of top talent for future Director opportunities.

Key Accountabilities

  • Maintain a current and expansive understanding of customer needs, issues and opportunities through consistent and impactful field interaction with key customers including Key Opinion Leaders and members of the Speaker Bureau.
  • Assist in development of Plan of Action (POA) sales meeting strategy and agenda through effective collaboration with Immunology and Rx BU Sales & Marketing and Commercial Excellence teams to ensure strategic alignment and execution.
  • Participate and help lead Sales and Marketing Advisory Committee (SMAC) Teams including membership, meetings and communication delivery that support our sales strategy.
  • Identify skill and development needs with training solutions for our Regional Sales Managers in the areas of sales execution, business planning / acumen, operational resource management, and sales performance indicators.
  • Drive efficient decision making to enable timely implementation of key standardized processes to optimize field salesforce productivity and impact.
  • Manage strategic and tactical execution to support sales plans derived from brand plans including : Salesforce deployment, targeting initiatives, sample optimization and deployment, and Peer2Peer (P2P) programs.
  • Partner with cross-functional teams to rollout salesforce effectiveness and sales leadership dashboards and tools to maximize productivity and execution of brand strategies e.g. Sales IQ, Veeva and SP / HUB sub-national performance reporting for Sales and Field access teams.
  • Provide expert guidance to internal customers in SFE ensuring sales incentive compensation plans, incentive plans and product weighting are designed to best achieve the Immunology and Rx BU vision, strategy, objectives and financial targets.
  • Provide analytical and financial modeling in conjunction with the Area Sales Director team for Immunology, Field Access Director team for Immunology and Nation Sales Director for Rx to improve understanding and opportunities to impact volume and profitability of the Rx BU.
  • Work directly with the Brand team and Training teams to ensure a top-notch onboarding experience for new hires.
  • Work with the Leadership Development team on the development content to help build our future talent in the BU.
  • Other duties may be assigned.

Minimum Education, Knowledge, Skills, and Abilities

  • Bachelor's degree in a business-related field. MBA strongly preferred.
  • Minimum of 8 years of direct sales with 5 years of first-line people management responsibilities or cross-functional management experience (i.e. Marketing, Sales, Strategic Accounts, analytics).
  • Understanding of the US pharmaceutical market and field sales deployment models.
  • Highly developed analytical, operational, and communication skills.
  • Demonstrated ability to think strategically, understand performance drivers, build alignment, influence and execute without direct leadership authority.
  • Demonstrated ability to build strong relationships and collaborate with cross-functional groups.
  • Strong presentation, written and verbal communication skills.
  • Entrepreneurial and innovative spirit.
  • Strong leadership, interpersonal skills and emotional intelligence.
  • Learning agility and scalable with the potential to take on increasing responsibility and management.
  • Working Conditions & Physical Requirements

    The work environment characteristics and physical requirements described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing duties of this job, the employee may or may not be frequently / or occasionally required to :

  • Stand; walk; sit; climb or balance; stoop; kneel; crouch; talk or hear; and taste or smell.
  • Climb stairs or ride elevators.
  • Lift and / or move up to 25 pounds.
  • Use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Manipulate keyboard or otherwise access computer, telephone and hand-held devices.
  • Be exposed to outside weather conditions while going in and out of office buildings.
  • Be exposed to moderate noise level usually in warehouse settings.
  • Be exposed to moving equipment, mechanical parts, and / or high places; or moving between air-conditioned and non-air-conditioned environments.
  • Travel is estimated at 30% if living within DFW HQ vicinity.
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