Associate Director, Medical Operations Excellence for US Immunology

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Associate Director, Medical Operations Excellence - Immunology

Location: Boston, MA (Hybrid - 3 days/wk in office)

Overview:

The Associate Director of Strategy and Medical Operations Excellence will play a key role in driving operational effectiveness and strategic alignment within the US Medical Affairs nemolizumab organization. This position will oversee and optimize home office/headquarters and field medical operations, ensuring the successful execution of medical tactics and initiatives in collaboration with internal and external (vendors) stakeholders.

Key Responsibilities:

• Provide leadership on project management support for all US Medical Affairs-led programs, ensuring alignment with strategic objectives and timelines.
• Collaborate closely with the Senior Director, US Medical Affairs Nemolizumab to develop and ensure tracking and implementation the overall US Medical strategic and tactical plan.
• Partner with USMA strategic and Field Medical Leadership and cross-functional teams to align tactical plans with strategic objectives and ensure timeline-oriented execution.
• Enhance existing processes and implement new procedures to streamline medical operations (home office and field) and ensure compliance with regulatory and company guidelines.
• Lead and create a USMA nemolizumab dashboard to manage and track progress and metrics for all USMA tactics.
• Manage vendor relationships and logistics implementation to support effective execution of field medical activities and programs. Includes contracts for external HCPs and vendors, SOW, MSAs, POs
• Lead the development and management of the US medical budget in collaboration with finance partners. Ensure efficient allocation of resources to support strategic initiatives and operational needs.
• Maintain a robust congress calendar with assigning accountabilities to internal USMA nemo medical stakeholders for congresses.
• Lead and maintain nemolizumab medical affairs leadership team and nemo forum meetings - create agendas, action items and drive accountability.
• Support compliance review and approval processes for regional and national advisory boards, ensuring adherence to legal and regulatory requirements.
• Oversee the submission of field medical materials through the Medical Review Board (MRB) for approval for regional congresses and other events.
• Support onboarding of new personnel within US Field Medical Affairs, through creating custom onboarding plans and ensuring new milestones are being met in coordination with national MSL director.
• Capture and analyze field medical needs assessments, business justifications, and operational metrics to provide insights and recommendations for decision-making and strategic planning.
• Create insight reports for field metrics using Veeva and Power BI
• Support creation of quantitative insight reports with national MSL director and medical director.
• Support other operational and/or project management activities as needed.

Qualifications:

Education:

• Bachelors Degree in life sciences or healthcare required with 7 years’ experience in medical affairs or commercial operational excellence, with demonstrated experience in strategic planning and operational management with strong leadership skills and a collaborative and high-performance work approach in the pharma/biotech world

OR

• MS Degree with 5 years of experience in medical affairs or commercial operational excellence, with demonstrated experience in strategic planning and operational management with strong leadership skills and a collaborative and high-performance work approach in the pharma/biotech world

OR

• Advanced Degree (PharmD, PhD, MD) with 3 years of experience in medical affairs or commercial operational excellence, with demonstrated experience in strategic planning and operational management with strong leadership skills and a collaborative and high-performance work approach in the pharma/biotech world

Skills:

• Excellent project management skills in medical affairs with a proven track record of driving results and managing complex projects.
• Ability to effectively communicate and collaborate with internal and external stakeholders at all levels of the organization.
• Experience in budget management and resource allocation to achieve targeted objectives.
• Strategic thinker with the ability to translate strategic objectives into actionable plans and initiatives.
• Knowledge of pharmaceutical industry regulations, compliance, and best practices in medical affairs.
• Travel is estimated at 10-20%
• 3/days week in Boston Office

What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer's Rights:
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.