Computer Network Technician

Apply at: https://www.applitrack.com/galenaparkisd/onlineapp/default.aspx?Category=Auxiliary

PRIMARY PURPOSE:Ensures operability of all technology by installing, troubleshooting and repairing all computer hardware, software and related accessories. Maintains technology inventory, provides users with basic operation of technology resources and assists in district-wide deployments where needed.

QUALIFICATIONS:Minimum Education/Certification:

High school diploma or GED

Must possess a valid Texas Driver’s License

Special Knowledge/Skills

Ability to analyze problems and select proper corrective action Good written and oral communications Ability to organize tasks and work independently Ability to diagnose problems in computer hardware, software, and networks Ability to communicate effectively with others Must have demonstrated customer support orientation, be stress tolerant, have effective communications skills, and be adaptable to technological change

Desirable qualifications include knowledge of:

• Computing hardware and operating systems,
• Chromebooks
• Apple OS
• E-mail,
• Anti-virus software,
• Microsoft Office products,
• Imaging software and
• Endpoint security software
  
  

Minimum Experience:Three to four years related experience

MAJOR RESPONSIBILITIES AND DUTIES:1. Works independently under the general direction of the Coordinator of Technology

Services to install and maintain the district's computer hardware and software.

• Responsible for diagnosing and repairing hardware and software problems and
  
  

for installation of new hardware and software.

• Ensure a timely response to technological problems reported by the departments
  
  

and campuses.

• Develop and implement routine schedules for maintenance and cleaning of equipment.
• Recommend and coordinate hardware configurations, and modifications to assure
  
  

adherence to manufacturers’ guidelines.

• Observe and report equipment performance deficiencies, perform equipment repairs, and
  
  

suggest alternate hardware devices.

• Assist with designing and coordinating physical layout of equipment.
• Performs preventive maintenance and assists with routine servicing of equipment before
  
  

contacting vendors service representatives.

• Make recommendations for the purchase and use of computer hardware and
  
  

software.

• Assist users in the use of specific computer hardware, software and network operation.
• Maintain inventory of computer hardware on assigned campuses.
• Must maintain a working cell phone.
• Performs all other duties as assigned.
  
  

EQUIPMENT USED:Various types of computers, mobile devices, interactive panels, document cameras, data

projectors, computer programs and common hand tools.

WORKING CONDITIONS:

Mental Demands:

Reading, ability to communicate effectively, ability to meet deadlines, emotional control.

Ability to manage multiple projects and problems effectively.

Physical Demands / Environmental Factors:

Works in a classroom or normal office environment. Installation and servicing computers,

monitors and printers requires unassisted lifting and carrying items weighing up to 75

pounds.

Frequent district-wide travel using personal vehicles; occasional prolonged and irregular hours.

The foregoing statements are intended to describe the general purpose and responsibilities

assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.

Apply at: https://www.applitrack.com/galenaparkisd/onlineapp/default.aspx?Category=Auxiliary