Business Analyst

Job Summary: The Business Analyst will play a key role in eliciting the requirements, leading JAD sessions with the business teams, providing support to development & QA teams, Subject Matter Experts. Well versed in agile / scrum processes.

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to gather, define, and

document business requirements for new projects or system enhancements.

• Process Improvement: Evaluate current business processes and workflows,

identifying areas for improvement and suggesting solutions to increase efficiency.

• Stakeholder Communication: Act as a liaison between business stakeholders, IT

teams, and cross functional teams to ensure smooth communication and

alignment on project goals.

• Documentation: Prepare clear and detailed documentation, including business

requirements, functional specifications, and user stories.

• Testing & Validation: Coordinate or perform testing to ensure that business

requirements are met in the delivered solution and provide support during user

acceptance testing (UAT).

• Project Support: Assist with project management tasks, track progress, identify

potential risks, and help resolve any roadblocks or issues during project execution.

• Training & Support: Provide training to users on new features or processes and offer

ongoing support to ensure smooth adoption.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field

• Strong understanding of business and impact analysis and software development

methodologies specifically Agile and Scrum

• Experience with any Application Life cycle Management tools such as Azure Devops

/ JIRA, Salesforce

• Excellent communication and collaboration skills

Preferred Skills:

• Strong problem-solving skills and the ability to think strategically.

• Experience in the legal industry or similar sectors is a plus.

• Experience / knowledge of MS Powerapps & Systems Integrations