What are the responsibilities and job description for the IT Asset Management position at Galent?
Job Details
Location Phoenix
Tech Support L1 Engineers (1- 3 years)
Tech Support L2 Engineers (3- 4 years)
Precisely these engineers will need to perform below activities
- Procurement or ordering of the devices,
- Configure New requests PCs/laptops,
- Activities includes Maintain Inventory, Break/Fix replacements, scanning of devices in warehouse ,etc
- Identify devices for refresh prior to retirement, Plan for refresh of EOL devices and respond to Helpdesk mail
- Handle allocations ,Deployment, return requests for users visiting front desk
- Activities include pickup and delivery of disposal, coordinating with vendor and respond to emails from Helpdesk
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