Staff Product Manager

Employee Applicant Privacy Notice

Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here.  Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

The role:

As a Staff Product Manager within the Card Processing team, you will spearhead the product roadmap and drive the strategic execution for our debit card processing capabilities across all channels, with a critical focus on enabling scalable and robust processing solutions for Financial Institutions (FIs) of all sizes. This highly accountable role demands deep subject matter expertise in end-to-end debit card processing, encompassing card present (CP), card not present (CNP), and comprehensive ATM-initiated transactions (including on-us, off-us acquiring and issuing flows) alongside PIN pad-enabled interactions across all channels. 

The ideal candidate will possess a proven track record of managing stakeholder expectations, fostering seamless cross-functional collaboration with Sales, partners, engineering, operations, risk, compliance teams, and other product teams, and driving product delivery with demonstrable results. Prior experience with physical bank card processing infrastructure and expertise with EFT Payment switches is a significant advantage, indicating a strong understanding of the complexities within the financial ecosystem.

In this role you will be expected to independently interface and drive discussions and decisions with stakeholders from product, engineering, various business units and operations.

What you’ll do:

• Prioritize and drive product backlogs with your dedicated and dependent engineering teams.
• Understand complex business and operational requirements and break them down into epics and user stories for engineering teams.
• Continuously monitor for opportunities, respond to production concerns, and provide innovative solutions that conform to high security standards while maintaining a delightful user experience.
• Collaborate with various internal teams such as infrastructure, networking, security, compliance, relationship managers, and external teams like payment card networks to build seamlessly integrated solutions.
• Be the voice of the customer, understand their pain points, and work with various internal team members to provide a complete solution.
• Work with internal project stakeholders from marketing, sales, and operations to translate customer needs into meaningful products while leading go-to-market activities like client communication and pricing strategy. 
• Lead in a fast-paced, agile, multi-country, dynamic environment.

What you’ll need:

• Bachelor’s degree or higher with a technical discipline and 8 years of product management experience OR
• An advanced degree or an MBA with a BS or higher in Computer Science preferred, and 8 years of product management experience.
• Domain knowledge of ATM networks, Banking infrastructure, debit card processing, and reconciliation services. 
• Prior experience managing system integrators. 
• Exposure to mobile and digital wallet processing is a plus. 
• Superior written and verbal communication skills.
• Demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic new ideas with internal and external partners.
• Highly organized and capable of helping teams navigate ambiguity and execute with confidence.
• Ability to work with remote teams.

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

Galileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.