What are the responsibilities and job description for the Cargo Legal Liability Claims Specialist position at Gallagher Bassett?
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Jurisdictions: United States- Licenses: Required
- Location: This role is eligible for fully remote work.
How you'll make an impact
Responsibilities will include:
- Provide advice on coverage and perform analysis of coverage-related issues for clients to facilitate the settlement and payment of inland marine and motor truck cargo legal liability insurance claims.
- Act as the primary point of contact for the claimant and the client.
- Claim adjustments in accordance with policy terms and conditions.
- Responsible for handling of inland marine and motor truck cargo legal liability insurance claims from first notification to final claim settlement.
- Dealing with correspondence and file administration including registration and protection of time bars under Bills of Lading.
- Appointing marine surveyors and other experts and then monitoring their output from a technical quality and service point of view.
- Liaising with claimants to assist with investigating the cause of damage, establishing legal liability and collecting all necessary claims documentation.
- Inland marine and motor truck cargo legal liability insurance policy interpretation and advising clients of their liability under the policy of Marine insurance.
- Making recommendations to clients on settlement or otherwise of claims under the Marine policy.
- Preparation of periodic data and trend analytical reports to clients.
- Management of Marine Claims Database and the W K Webster proprietary ClaimsConsole® platform.
- Meeting and where possible exceeding client SLAs to ensure robust audit results.
The successful candidate should have a good knowledge and understanding of motor truck cargo claims handling, US Carmack, liability analysis, policy coverage and claims practices, strong verbal and written communication skills.
About You
Required: High school diploma and 5 years related claims experience required. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. Extensive knowledge of accepted industry standards and practices. Computer experience with related claims and business software.
Preferred: Bachelor's degree preferred.
Behaviors: Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses. Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
