What are the responsibilities and job description for the Account Manager position at Gallagher Benefit Service?
Introduction
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview
Future opportunity for an Account Manager position with a focus on Employee Benefits. While this role is not currently open, we are always looking to connect with talented professionals like yourself for upcoming opportunities.
How you'll make an impact
- Communicate resources available within Gallagher to fill white space needs (Pharmacy Practice, Retirement, GGB, HR Consulting, Voluntary Benefits, etc.)
- Accountable for 95% client retention
- Manage increasingly complex accounts and funding type based on experience with supervision
- Support the Client Service Cycle with oversight from experienced team members to ensure a seamless renewal process and retain the business
- Resolve service-related issues independently, involving more experienced Account Management team members when needed
- Utilize Gallagher's resources (Underwriting, Compliance), available tools (Excel, PowerPoint, etc.), established work products and advanced knowledge (benefits, self-funding etc.) to maximize efficiency and effectiveness in client deliverables
- Possess strong oral and written communication skills, demonstrated through the ability to effectively present in client meetings, lead calls, and correspond via email
- Develop, cultivate and maintain positive relationships within the branch, with clients and with vendor partners
- Maintain proficiency in all Gallagher Benefit Service (GBS) professional standards
- Prepare the RFP, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentation
- Leverage team members to manage client / vendor expectations and ensure timely delivery of requests for clients, vendors and internal partners
- Possess ability to articulate account management role in client engagement
- Provide guidance and support to new hires, Account Coordinators / Client Associates, and anyone that needs assistance
- Maintain and prioritize a task list on a regular basis
- Provide support to local GBS office by completing ad hoc administrative tasks as needed
- Be innovative and don't be satisfied with the status quo! Generate new and practical ideas, always look to improve
- Maintain up-to-date records in Document Management System (DMS)
- Comply with Gallagher's processes, BOSS standards and office initiatives
- Complete training and professional development to gain understanding of the insurance industry and GBS processes
- Exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way
About You
Required :
Preferred :
Work Traits :
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve :
Other benefits include :
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
