Employment Services Case Manager

Job Duties for Employment Services Case Manager:

Determine eligibility for support services and community resources: Utilize assessment and evaluation techniques to determine individual employment needs, barriers and interests; Develop comprehensive and personalized support services plans and employment plans for client; Select and refer clients to job openings, internships, educational and training opportunities; Conduct on-going case management, crisis intervention, monitoring and post-termination follow up services, including job retention and job progression; Continually evaluate and assess client needs; Recommend appropriate support services and referrals; Collaborate with co-workers and various organizations (e.g., agencies, institutions) in providing comprehensive services and participates in team case management approaches; Collaborate with services providers and employers to ensure supportive services are in place, monitors client progress, matches client skills, abilities and employment goals with appropriate work site; and Work with clients in a variety of ways (e.g., scheduling appointments, conducting assessments and reassessment, calling or writing to clients and sites, requesting good cause from clients for non-participation)

ESSENTIAL FUNCTIONS: Conducts interviews to assess & assist in resolving customer & applicant employment needs & barriers, & to determine eligibility for workforce development programs (such as WIOA) as well as emergency programs (such as PRC, NEG, etc.); verifies eligibility (for programs such as TANF CCMEP, SNAP FAET, etc.,); (e.g.: interview individuals, requests & accepts required documentation, provides job search & readiness information, (e.g.: labor market data, resume techniques, interviewing skills, salary negotiations, internet job searching & community & partner resources, etc.), data enters information, inquiries into exchange systems to verify information, makes appropriate referrals and provides assistance to overcome employment barriers, notifies re: rights & responsibilities, determines program eligibility & authorizes or denies, provides appropriate notices, assists with resume development & creation of cover letters, etc.), performs required duties for veterans. Attends & assists with the setup of Job Fairs & provides same services to attendees. Maintains files, records & client program budgets as instructed of such activity in written & electronic format. Attends conferences, meetings & training as assigned. Maintains ongoing caseload of customers in Workforce Development programs & participation in work activities. Reviews ongoing eligibility, participation, and issues sanctions in workforce development and work activities. Provides oversight to the Resource Room to ensure quality customer service (e.g.: keeps job board current with up-to-date job postings; communicates with community resource agencies & employers within confidentiality guidelines to maintain current employment & resource information; stocks training & reference materials including current information about One Stop partners; assists customers with Resource Room materials and equipment (eg.: computer use, search engines, resume programs, copier & fax machine, etc.); answers inquiries received by phone, email or in person). Assists customers in meeting employment barrier, job search or retention needs (e.g.: interviews Resource Room customers to assess & assist in resolving needs through Resource Room resources, makes referrals to appropriate internal staff &/or external community resources, maintains records of persons served & services provided in electronic or written format as instructed; Assesses trends & patterns in customer training needs & advises supervisor &/or administrator of same. Identifies & collects records as instructed for review (e.g.: Quality Assurance): gathers, collates & enters data into computer program, creates & distributes reports. Attends staff meetings, training & conferences as assigned. Other duties as assigned by Supervisor and /or Director.

MINIMUM CLASS REQUIREMENTS: (including license, if any) Associate Degree with core coursework in one of the following: human services; social services; education; business administration; public administration, (or equivalent field of study); OR A Certified Life Coach (or equivalent certification/licensing); OR A minimum of two years of related experience in assessment and interviewing techniques and two years of related experience in utilizing a case management approach to serve client needs for supportive services (or equivalent mixture of course work and work experience). Acceptable "equivalent" is at the sole discretion of the Agency.

In addition to hourly rate of pay, Gallia County proudly offers a robust benefit package that includes Insurance (Heath, Dental, Vision, Life), paid holidays, sick time, personal time, an excellent retirement plan with up to a 14% company contribution and more.

OTHER REQUIREMENTS: Please submit application, resume and letter of interest to email address listed on gallianet job posting. The application is available at: http://www.gallianet.net/index.php/popular-links/job-openings. Individuals must be registered on OhioMeansJobs.com.

Job Type: Full-time

Pay: $16.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift

Work Location: In person

Salary : $17