What are the responsibilities and job description for the IT Associate position at Galvanize Climate Solutions?
About Galvanize Climate Solutions
Galvanize Climate Solutions ("Galvanize") is a global investment firm focused on generating long-term value from the energy transition. Founded in 2021 by Katie Hall and Tom Steyer, and led by co-executive chairs Hall, Steyer, and Secretary John Kerry - Galvanize invests across asset classes including venture capital and growth equity, public equities, and real estate, to accelerate commercially competitive solutions, products, and services. Built by investors and operators with decades of experience scaling multibillion dollar strategies, Galvanize is structured to identify and execute on investment opportunities across all sectors of the economy faster than others. Its model pairs best-in-class institutional investment talent with domain expertise across technology, science, market development, policy, geopolitics, and other factors shaping climate landscape.
Role
As an IT Associate, you will play a crucial role in supporting and enhancing the firm's technology infrastructure. Serving as the primary point of contact for IT support and administration, you will ensure smooth operations of the IT service desk and contribute to the overall efficiency of the firm's technology systems.
The ideal candidate will have at least 4 years of experience supporting Microsoft 365 and Windows 10 / 11 workstations in a business environment. You should also have experience managing Okta for identity and provisioning, along with familiarity with MDM tools such as Intune and JAMF. A minimum of 2 years of experience supporting video conferencing platforms, particularly Zoom, is required, as well as a strong understanding of networking principles. Preferred qualifications include certifications such as CompTIA, Microsoft, or ITIL, and / or experience working within a regulated financial services environment.
This position is based in our San Francisco (Financial District) office and will report directly to the Head of IT.
Essential Job Responsibilities
- Technical Support : Serve as the initial point of contact for end user support, ensuring timely issue resolution and providing comprehensive end-to-end support.
- Onboarding / Offboarding Coordinator : Facilitate the onboarding and offboarding processes for staff, ensuring a smooth transition in technology resources.
- Workplace Systems : Maintain and oversee workplace conference room systems to ensure reliable and efficient operations.
- Endpoint Management : Manage, inventory, and maintain endpoint devices, including Windows PCs and iOS mobile devices, to guarantee optimal performance and security.
- Documentation and User Guides : Contribute to the creation and upkeep of documentation and user guides for various IT systems and processes.
- IT Training : Participate in coordinating training for staff, enhancing technology proficiency, cybersecurity awareness, and promote general best practices.
Required Qualifications and Competencies
Additional Qualifications
Compensation and Benefits
Diversity Statement
Galvanize is committed to recruiting, engaging, and retaining talent that is diverse across all dimensions. We will apply our team's different experiences, backgrounds, and viewpoints to drive better decision making in advance of scaling vital and urgent climate solutions. Consideration of the equitable distribution of global climate transition impacts and benefits, will be a core tenet of our decision-making and organization. This consideration guides Galvanize culture, structure, investment strategy, and advocacy efforts. Galvanize is committed to building a broadly diverse organization from its ownership to its workforce.
Base Salary Pay Band
115,000-$135,000 USD
Salary : $115,000 - $135,000
