What are the responsibilities and job description for the Receptionist position at Galveston County Consolidated Drainage District?
Position Summary
The Office Manager/Receptionist is the first point of contact for the Galveston County Consolidated Drainage District. This role oversees the efficient daily operations of the office, providing exceptional customer service to residents, local businesses, District staff, and other stakeholders.
Key Responsibilities
Administrative Support
Ensure smooth daily operations, including opening and closing procedures.
Maintain organized files, records, and documentation in accordance with public records management guidelines.
Coordinate scheduling of meetings, appointments, and events.
Prepare agendas, take minutes, and distribute materials as needed.
Assist with budget tracking, procurement processes, and expense reporting.
Front Desk Operations
Provide primary point of contact for inquiries, offering accurate, courteous, and timely responses.
Greet visitors, residents, contractors, and staff in a professional manner.
Maintain a clean, organized, and functional front desk area.
Program and Event Support
Support logistics for District-sponsored workshops, public meetings, and events.
Assist with room reservations, promotional materials, and participant registration.
Help create and distribute community outreach materials, track event attendance, and collect feedback.
Communication and Collaboration
Liaise between the District and other government agencies, contractors, and the public.
Monitor and respond to email accounts and social media platforms.
Update and maintain the District's website, ensuring it reflects the latest information and events.
Resource Management
Order and manage inventory for office supplies and District materials, adhering to District purchasing protocols.
Coordinate equipment maintenance and servicing.
Familiarity with Public Sector Regulations
A strong understanding of public sector regulations, procedures, and compliance.
Preferred Qualifications
Experience in office management or administration, preferably within a government or public sector setting.
Familiarity with budget management, procurement, and financial reporting.
Working Conditions
Typical office environment, occasional light physical activity related to event setup or materials transport.
