What are the responsibilities and job description for the Video Game Advisor position at Game Craze?
The Game Advisor plays a crucial role in ensuring that customers receive a warm welcome on the sales floor and are effectively informed regarding their inquiries. This position involves sharing product knowledge, processing customer transactions, and maintaining a clean and organized store environment. The primary objective of this role is to enhance overall store performance and customer satisfaction.
Location and Availability: Game Craze operates two locations: Cape Coral (open seven days a week) and Fort Myers-Fleamasters (open Friday through Sunday). This position requires the flexibility to work at both locations.
Store Hours:
- Cape Coral: Monday-Saturday, 11 AM - 8 PM; Sunday, 11 AM - 6 PM
- Fleamasters: Friday-Sunday, 10 AM - 5 PM
Weekend availability is essential (Friday, Saturday, and Sunday).
Reliable transportation is required.
Basic Qualifications:
- Minimum age of 18, with state-required proof of age.
- A commitment to providing friendly and genuine assistance to all guests.
- At least one year of experience in retail sales or guest services.
- High school diploma or GED required.
- Knowledge of video games.
- Ability to perform physical tasks, including bending, stooping, reaching, climbing ladders, and lifting merchandise up to 30 lbs from ground level to a minimum height of 4 feet.
- Capability to work independently and navigate the store unassisted.
Minimum Qualifications, Job Skills, and Abilities:
- Proficient guest service skills.
- Effective communication abilities in spoken and written English; bilingual skills (English/Spanish) are preferred but not required.
- Adaptability to a fast-paced, dynamic work environment.
- Competence in operating a POS computer system and completing required paperwork.
- Basic math proficiency (addition, subtraction, multiplication, division).
- Understanding of alphabetization.
- Strong self-motivation and teamwork skills to accomplish tasks efficiently.
- Excellent problem-solving abilities and sound judgment.
- Capability to follow instructions provided in written, oral, or diagram form.
- Consistent commitment to company policies and procedures, including attendance, confidentiality, conflict of interest, and ethical responsibilities.
Job Types: Full-time, Part-time
Shift:
- 8 hour shift
Application Question(s):
- Do you have reliable transportation?
- Are you able to work at both locations, Cape Coral and Fort Myers(Flea Masters) ?
- What is your best contact email?
Education:
- High school or equivalent (Required)
Experience:
- Retail: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person