What are the responsibilities and job description for the Front Desk Receptionist position at GameDay Men's Health Pelham?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is crucial in providing excellent customer service and ensuring the smooth operation of our front office. The ideal candidate will be the first point of contact for our clients, managing inquiries and appointments while maintaining a welcoming environment.
Duties
- Greet and assist visitors in a professional and courteous manner.
- Manage incoming calls using multi-line phone systems, directing calls to appropriate personnel.
- Schedule and confirm appointments, ensuring calendar management is up-to-date.
- Perform clerical duties such as filing, data entry, and maintaining patient records.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Maintain an organized front desk area, ensuring it is tidy and presentable at all times.
- Assist with office management tasks as needed to support overall operations.
- Operate MXMerchant, our card processing and invoicing tool.
- Perform daily and weekly tasks as directed.
Skills
- Previous experience as a Front Desk Receptionist or in a similar role, preferably in a medical or dental setting.
- Proficient in clerical tasks with strong organizational skills.
- Familiarity with phone systems and excellent phone etiquette.
- Experience in calendar management to effectively schedule appointments.
- Strong computer skills with the ability to use various software applications for office management.
- Exceptional customer support skills, demonstrating professionalism and empathy in all interactions.
If you are passionate about providing outstanding service and thrive in a dynamic environment, we encourage you to apply for this rewarding position as a Front Desk Receptionist.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Schedule:
- 10 hour shift
Ability to Commute:
- Pelham, AL 35124 (Required)
Ability to Relocate:
- Pelham, AL 35124: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18