What are the responsibilities and job description for the Retail Operations Manager position at Gameday Spirit Fanstores?
Position Summary: Events Operations Manager at Gameday Spirit Fanstore
Are you ready to dive into the thrilling world of Northwestern University Athletics? Gameday Spirit Fanstore is on the hunt for an enthusiastic Retail and Events Operations Manager to lead our retail warehouse and event concessions to new heights! If you love sports, enjoy working in a dynamic environment, and have a knack for organization, this role is perfect for you!
About the Role:
As the Retail and Events Operations Manager, you’ll be the mastermind behind our daily retail, game day in-venue operations, and warehouse procedures ensuring everything runs smoothly and efficiently. You’ll lead our fantastic team, overseeing everything from daily retail sales, event setup and tear down to staff training, warehouse management, and POS system management. Your mission? To help our market thrive and provide an unforgettable experience for every Wildcat fan!
What You’ll Do:
- Be the Game Day Hero: Oversee day-to-day operations of our retail, warehouse, and event concessions, ensuring everything is ready for the big games.
- Team Builder: Hire, fire, and schedule part-time staff, while training them to deliver exceptional service and represent our brand with pride.
- Customer Experience Champion: Ensure all retail and concession locations are running like a well-oiled machine, delivering top-notch products and customer service.
- Inventory Wizard: Manage product inventory, web fulfillment, and stock our merchandise so fans can gear up with the best Northwestern gear!
- Communication Maven: Maintain strong relationships with university partners and keep your team motivated and informed.
Who You Are:
- A proactive leader with 5 years of management experience who knows how to rally a team.
- Flexible and ready to work during home games for sports like football, basketball, and more—because the thrill of game day never stops!
- Great at juggling multiple tasks while keeping a positive attitude, especially during those busy events.
- A problem solver who thrives in a fast-paced environment and knows how to adapt to changes with ease.
Why Join Us?
At Gameday Spirit Fanstore, you’ll be at the heart of the action, representing the Official Fanstore of the Wildcats. With a competitive salary of $55,000 - $80,000 (commensurate with experience) and a suite of benefits—including health insurance, an IRA plan with matching, and generous paid time off—you’ll be well taken care of while you help us achieve sales records and create amazing experiences for our fans.
Join us for an exciting journey filled with camaraderie, passion, and plenty of school spirit. Let’s make every game day unforgettable together!
Ready to Play? Apply now and be part of the winning team!
Salary : $55,000 - $80,000