What are the responsibilities and job description for the Local Dispatcher. position at Gamer Logistics?
Position Description:
Truck Dispatchers schedule trips for freight deliveries, including scheduling drivers and routes. They serve as a central contact point for both truck drivers and customers, coordinating the shipping process. In this fast-paced job, Truck Dispatchers are responsible for multiple trucks, customers, drivers and routes, which requires extreme attention to detail. They also monitor trucks and drivers once they’re en route, and they help if an issue arises with a pickup or delivery. Truck Dispatchers work for trucking organizations of all sizes, from small local businesses to large nationwide companies.
Responsibilities
· Send POD’s daily to our customers
· Capture all our delivery orders into our TMS MCLeod
· Weekly photographic report for trucks and trailers
· Answer calls from Customers and Drivers
· Work along with other departments within the company and external vendors.
· Update customers’ TMS portals
Qualifications
· Knowledge of trucking regulations and laws
· Understanding of how shipping, trucking and logistics work
· Analytical skills to problem-solve and coordinate difficult situations
· Ability to handle upset customers
· Technology skills, particularly in transportation management software
· Strong organizational and time management skills
· Excellent communication skills to clearly relay information to all involved parties
· Ability to stay calm in fast-paced situations
Job Type: Full-time
Schedule:
- 12 hour shift
Work Location: In person