What are the responsibilities and job description for the Manager, Outbound Transportation position at Gamestop Texas Ltd?
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Job Summary:
The Outbound Transportation Manager will lead GameStop’s outbound transportation operations, driving efficient, cost-effective, and customer-focused logistics in store replenishment, ecommerce including omni channel, and reverse logistics. This role is instrumental in maintaining GameStop’s low-cost structure and ensuring timely delivery of items to stores and customers. As a strategic leader, the OB Manager will oversee carrier relationships, help negotiate contracts and develop data-driven strategies to achieve operational excellence, financial goals, and sustainability initiatives. By collaborating cross-functionally with internal teams and external stakeholders this role will play a pivotal role in enhancing service quality, minimizing costs, and supporting the company's omnichannel growth objectives.
This position will sit onsite 5 days per week in Grapevine, Tx
Responsibilities
- Oversee day-to-day transportation operations, including scheduling, configuring, and measuring performance for outbound shipments.
- Monitor carrier performance and establish KPIs to ensure timely and accurate deliveries.
- Collaborate with internal teams, DC and refurbishment operation teams, merchandising, in stock, private label and store operations, to align transportation activities with business needs.
- Monitor, track, and communicate status updates of shipments and advise and support contingency operations as required.
- Support development of tools to monitor and add controls were required to minimize risk of loss, delay, or to provide a lower cost structure in transportation.
- Partner with Customer Service to determine trends and opportunities to ensure customers are delighted.
- Manage relationships with transportation providers.
- Participate in negotiations on pricing and contractual matters with vendors, carriers, and contractors to secure favorable terms that align with business objectives.
- Help develop and manage the OB and reverse logistics transportation budget, ensuring alignment with organizational financial goals.
- Continuously evaluate networks and work to identify and implement cost-saving opportunities without compromising service quality.
- Analyze freight expenditure and recommend strategies to reduce costs and improve efficiency.
- Serve as a recognized subject matter expert in parcel transportation and FTL network, making informed processes, and business decisions and recommendations, based on a comprehensive understanding of industry practices, standards, and trends.
- Help build out best in class reverse logistics network to support our Refurbishment Operations Center and manage costs across customer returns and store inventory balances.
Must Have Qualifications
- 4 Years of transportation experience
- 2 years of management experience
- Experience within Retail distribution
- Experience with U.S. Customs regulations, classification determination, and ability to use multiple tools for information gathering.
- 3 years of experience with Ocean Freight
- Bachelor’s degree in a relative field
- Analytical skills to assess transportation market trends, evaluate carrier performance, and make data-driven decisions.
- Expert level Microsoft Office and excel skills.
- Excellent communication, problem solving, and organizational skills.
- Ability to multitask, prioritize, and manage time effectively.
- Data driven decision maker with a high level of curiosity to investigate continuous improvement possibilities.
- Experience managing and bidding domestic FTL/LTL freight.
- Experience interpreting parcel carrier contracts.
Preferred qualifications
- MBA or master’s degree
- 2 years of management experience
- Proficient in SQL
- Experience negotiating parcel carrier contracts.
- Experience utilizing Transportation Management Systems
- Omni-channel experience
- Experience with P&L ownership
- Experience with SAP
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.
