What are the responsibilities and job description for the Associate, Order Fulfillment position at GameStop?
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
SUMMARY
Working with general supervision, the Order Fulfillment Associate’s primary job function is to fulfill orders in a timely and accurate manner; as well as support other throughput departments or zones as needed. This position works under general supervision. The position will interact with a supervisor several times a week, perhaps daily, to receive guidance and feedback. Many non-routine activities will require a supervisor’s advance approval.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
• Scan box labels into Pick-to-Light System by using the laser scanner.
• Accurately match order, as indicated by Pick-to-Light System.
• Pack boxes with product selected as indicated by Pick-to-Light system, arranging product to withstand shipment.
• Report depleted stock and flow rack difficulty to Line Leader.
• Adhere UPS labels to specified box size.
• Clean area as needed.
• Must support other departments depending on business needs.
• Follow established guidelines detailed in DC/Refurb Associate Handbook.
• May be required to train and serve as a back-up to the Order Start Coordinator as needed.
RELATED COMPETENCIES
• Contributing to Team Success – Actively participates as a member of a team to move toward the completion of goals.
• Building Trust – Interacts with others in a way that gives them confidence in one’s intentions and those of the organization.
• Energy – Consistently maintains high levels of activity or productivity; sustains long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.
• Safety Awareness – Identifies and corrects conditions that affect employee safety, upholding safety standards.
BASIC AND PREFERRED QUALIFICATIONS
• Must be at least 18 years old and present state-required proof of age documents
• Previous experience working in a distribution center preferred
• High school diploma or GED required
• Must be able to lift and carry boxes up to 30 pounds
• Must be able to lift product up to 10 pounds from a height up to six feet
• Must be able to push boxes along mechanically assisted conveyor weighing up to 30 pounds
• Must be able to stand, bend and lift for up to eight or more hours daily
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
• Ability to communicate effectively with others, with varying responsibilities and work areas, using spoken and written English
• Ability to work under demanding time constraints and production goals
• Working knowledge of basic math functions including familiarity with Roman numerals
• Ability to work in an area with the dimensions of approximately three feet wide
• Ability to understand and comply with all GameStop policies and procedures, including but not limited to, those related to attendance, safety, conflict of interest, confidentiality, honesty and ethical conduct
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.
