What are the responsibilities and job description for the Retail Store Assistant Manager position at GameStop?
About Us:
At GameStop, we are dedicated to delivering an exceptional gaming experience for our customers. Our mission is to create unforgettable experiences by constantly pushing the boundaries of what's possible in gaming. We take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide.
Key Responsibilities:
- Provide best-in-class customer service: promptly greet customers, respond to questions/concerns promptly, effectively, and courteously, assist customers in meeting their video gaming needs, inform customers about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every customer for choosing GameStop.
- Support the overall shopping environment, including visual and operational elements, and nurture customer relationships that lead to sales and repeat business.
- Process customer purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch customer service.
