What are the responsibilities and job description for the Dispatcher Assistant position at Gamtex Trucking?
Must have ability to provide excellent customer service
Ability to effectively communicate both orally and in writing. Be a fast learner and have the ability to perform multiple tasks at once. Comfortable working in a fast paced environment. Skilled in map reading Knowledge of the geography in the DFW area. Ability to learn the delivery areas to coordinate driver's deliveries. Be computer proficient. Strong team player yet still able to work independently with minimal supervision.
Summary
As a Dispatcher Assistant, you will be integral to the logistics and dispatching operations, ensuring timely and efficient communication with drivers and clients. Reporting to the Dispatch Supervisor, your core skills in analysis, phone etiquette, and communication will be essential in managing freight and coordinating transportation. Your premium skills in transportation management systems and GPS will enhance route planning and efficiency. Additionally, your relevant experience with data entry and customer service will support the overall effectiveness of our operations, contributing to a seamless supply chain experience. Join our team to make a significant impact in a fast-paced environment.
Responsibilities
- Assist in coordinating dispatch operations and logistics to ensure timely delivery of freight.
- Communicate effectively with customers and drivers, providing updates and resolving issues.
- Utilize transportation management systems and GPS for route planning and tracking.
- Perform data entry tasks accurately and maintain records of shipments.
- Handle multi-line phone systems, demonstrating excellent phone etiquette and customer service skills.
- Analyze transportation data to optimize efficiency and support decision-making processes.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15 - $18