What are the responsibilities and job description for the Emergency Department Recovery Coach position at Gandara Mental Health Center, Inc.?
Why Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
- Retirement Plan 403(b)
- Health, Dental, Vision, Pet and Life Insurance
- Paid vacations
- Paid holidays
- 8 discretionary days
- Mileage Reimbursement
Additional Benefits:
- Career Growth Opportunities
- Culturally Diverse population
- Clinical Licensing Support
Job Title: Recovery Coach
Work Location: Springfield, MA
- Bilingual Candidates Encouraged to Apply
- EOE M/F/D/V
- Union/Non-Union
Job Summary:
Gandara is looking for Recovery Coaches for the Emergency Department Program to provide recovery coaching services in hospital emergency departments. Candidates will work and meet with patients admitted to an ED as a result of an opioid overdose or other drug or alcohol-related crisis. They will support patients, family members, and hospital personnel and have demonstrated effectiveness in linking Emergency Department patients with treatment and community-based recovery resources.
Duties and Responsibilities:
- Provides recovery coaching primarily in hospital emergency rooms.
- Work closely with Emergency Department personnel and staff.
- Facilitate timely referrals and placements from hospital to treatment/recovery support providers.
- Connect patients to a larger community of care.
- Follow up recovery coaching with ED recoverees as requested.
- Engage in recovery planning with recoveree.
- Educate and assist family members as requested.
- Serve as a recovery ambassador.
- Promote the message and services of Gandara.
- Participate in ongoing recovery coach training, education, and performance support.
- Report writing and record keeping as required by hospitals.
- Travel required.
Minimum Qualifications:
- Experience with the addiction recovery process.
- Certificate of completion of the CCAR Recovery Coach Academy© or other reputable certification program
- Understanding of medication-assisted recovery and practices.
- Familiarity with local support services, resources, and recovery community.
- Capable of building an effective coach-recoveree relationship.
- Demonstrated skill in actively listening, asking good questions, awareness of self, and treating people as resources.
- Understanding of and ability to maintain appropriate boundaries.
- Certificate of completion of Ethical Considerations for Recovery Coaches© preferred.
- Certificate of completion of Spirituality for Recovery Coaches© preferred.
- Ability to work within a hospital setting.
- Availability to work different shifts as necessary.
- Cross-cultural skills and experience with culturally diverse populations.
- computer skills including data entry and tracking.
The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Skills
Preferred- Effective Communication (Verbal/Written)
- Customer Service Skills
- Teamwork
- Problem Solving
- Computer Skills
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
