Project Health Outreach Case Manager

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse population
• Student Loan Forgiveness Eligibility
• Clinical Licensing Support

Job Title: Project Health Outreach Case Manager

Work Location: Springfield, MA

• Bilingual Candidates Encouraged to Apply

• EOE M/F/D/V

• Union/Non-Union

Job Summary:

Outreach Case Manager works under the direction of the Project Health Program Coordinator. They are required to function independently, but provide regular updates and status reports regarding clients participation, educational and promotional activities in the community. As part of the job the outreach coordinator will do some rapid testing in the community for SMI, HIV/HCV. Provide follow up integration services with other providers.

Duties and Responsibilities:

• Provide case management services to clients living with/at high risk HIV who have multiple psychosocial and/or health related needs, and promote health, wellness and recovery, by collaborating with community partners staff to outreach to potential clients, screen for eligibility, and provide evidence based case management;
• Participate in all program training
• Implement principles of person-centered, “stages of change wise” treatment planning, and trauma informed care
• Work as a part of a Case Manager/Peer Recovery Coach team and share a caseload of 30-35 clients
• Document services provided, keep treatment records and prepare service delivery reports.
• Participate as a member of the wrap-around team
• Provide community resource linkages to clients including: mainstream benefits, housing, education, employment, and other support services as identified
• Provide treatment adherence counseling, coordination and follow-up of medical treatments, client advocacy, and assistance in obtaining housing, financial support, legal services, employment, social support and any other needed service

Minimum Qualifications:

• BA, AD, or High School Diploma or equivalent and 3-5 years field experience providing case management for high-risk population.
• Bilingual (English/Spanish), and preferably bicultural.
• Ability to work with diverse clientele.
• Valid driver’s license.
• Commitment to the goals and the mission of the agency.
• Must have availability of an automobile to transport clients or perform other supportive services as necessary.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Experience

• Experience working with individuals with chronic health conditions, HH programs, SMI/SUD/DD; community outreach; demonstrated skills working within the Latina/o and other minority communities.

Skills

• Teamwork
• Problem Solving
• Interpersonal Skills

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Leader: Inspires teammates to follow them
• Innovative: Consistently introduces new ideas and demonstrates original thinking

Motivations

• Peer Recognition: Inspired to perform well by the praise of coworkers
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization