Front Desk Associate

Position Summary:

Gangnam Spa is looking for a part-time Front Desk Associate. The Front Desk Associate will be responsible for checking guests in and out, assisting with appointment scheduling, providing customer assistance, and performing other ad-hoc tasks.

Responsibilities:

• Check guests in and out in a timely and courteous manner
• Promote a welcoming and relaxing environment
• Assist in scheduling, booking, and confirming service appointments
• Provide excellent service by answering questions and offering help or information
• Maintain a clean and organized area
• Perform ad-hoc tasks as requested to help other areas of the business

Required Qualifications:

• Strong communication skills & highly organized with attention to detail
• Ability to stand for over 4-5 hours at a time
• Can work well under pressure and multitask
• Comfortable speaking on the phone
• A positive, can-do attitude with a customer-first and top-tier service mindset
• Must have reliable transportation and the ability to arrive on time for scheduled shifts

Preferred Qualifications:

• Bilingual (Spanish, English)
• Prior customer service and/or hospitality experience

Work Schedule and Pay:

• Part-Time
• 4-6 days per week, 6-8 hours per day (20-40 hours per week)
• Sunday – Saturday
• Pay ranges from $9/hr to $12.00 /hr

Perks:

• Two guaranteed pay raises within the first two months of work
• Receptive management that is dedicated to helping you grow with the company
• High visibility with upper management, allowing for more and faster opportunities for promotion and upward mobility

This position is ideal for candidates who are:

• Enthusiastic, trustworthy, and hard-working – able and willing to exceed expectations, delivering excellent service in both calm and busy environments
• Professional and people-oriented – enjoys interacting with and helping others in a polite and welcoming way
• Self-directed and motivated – has strong initiative and able to perform tasks with little direction
• Team players – willing to go above and beyond assigned duties to help colleagues

Who We Are:

Gangnam Spa provides the premier luxury Korean spa and sauna experience to Houston and its surrounding areas. We proudly offer over 30,000 sq.ft. of specialty baths, sauna rooms, and relaxation lounges that are all rooted in Korean culture. Through our facilities and service, we aim to deliver an exceptional and unique spa experience to all of our guests.

Gangnam Spa is an equal opportunity employer and does not discriminate against any employee or applicant due to race, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, or any other protected characteristic as outlined by federal, state, or local laws.

Company Website: www.gangnamspa.org

Job Type: Part-time

Pay: $9.00 - $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $9 - $12