What are the responsibilities and job description for the Manager, Sales Development Team position at Gannett | USA TODAY NETWORK?
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Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.gannett.com
Sales Development Representative (SDR) Manager
WordStream by LocaliQ is seeking a highly motivated and experienced Sales Development Representative (SDR) Manager to join our team. The SDR Manager will play a crucial role in coaching, leading, and developing our SDRs to achieve their daily activities and deliver exceptional results. The ideal candidate possesses excellent leadership skills, a deep understanding of sales processes, and a passion for driving revenue growth. If you have a proven track record in managing and mentoring a high-performing sales team, this could be the perfect opportunity for you.
Responsibilities
Requirements
Why You'll Love This Role
Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.’s Recruitment Department at Recruit@gannett.com.
Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.gannett.com
Sales Development Representative (SDR) Manager
WordStream by LocaliQ is seeking a highly motivated and experienced Sales Development Representative (SDR) Manager to join our team. The SDR Manager will play a crucial role in coaching, leading, and developing our SDRs to achieve their daily activities and deliver exceptional results. The ideal candidate possesses excellent leadership skills, a deep understanding of sales processes, and a passion for driving revenue growth. If you have a proven track record in managing and mentoring a high-performing sales team, this could be the perfect opportunity for you.
Responsibilities
- Recruit, Hire and Onboard SDRs
- Interview and hire new candidates
- Build upon our create training program to onboard new SDR’s
- Coach, Listen, and Lead New SDRs:
- Provide training, support, and ongoing coaching to the new SDR’s on the team to help them achieve daily activity goals and exceed targets.
- Foster a positive and collaborative team environment, promoting continuous learning and improvement.
- Monitor new SDR performance and provide regular feedback to enhance their sales skills and effectiveness.
- Call Monitoring and Message Consistency:
- Listen to gong calls made by SDRs to ensure message consistency, adherence to company guidelines, and effective prospect engagement.
- Provide constructive feedback and actionable recommendations to improve call quality and increase conversion rates.
- Salesforce Account Assignment:
- Assign Salesforce accounts to SDRs daily, considering workload distribution and individual strengths.
- Ensure proper documentation and accurate record-keeping of account assignments within the Salesforce CRM system.
- Outreach, Drift, and Gong Best Practices:
- Monitor and analyze SDR outreach activities, including email campaigns, social media prospecting, and other lead generation efforts.
- Coach SDRs on best practices for effective outreach, leveraging Drift for chat conversations, and maximizing the benefits of Gong call analytics.
- Basic Understanding of Salesforce Reporting:
- Develop a basic understanding of Salesforce reporting functionalities to track key performance indicators (KPIs) and generate relevant reports.
- Utilize Salesforce data to identify trends, areas for improvement, and opportunities to optimize the SDR team's performance.
Requirements
- 5 years of proven experience as a successful Sales Development Representative or in a similar sales role.
- Min 1 year of experience in Sales Leadership role or acceptable equivalent combination of education and work experience.
- Required 3X per week in office - Monday, Wednesday and Thursday. Office located in Dedham, MA.
- Strong communication, coaching, and mentoring skills.
- In-depth knowledge of sales processes, lead generation techniques, and customer engagement strategies.
- Proficiency in using Salesforce CRM and familiarity with reporting functionalities.
- Analytical mindset with the ability to leverage data to drive decision-making and performance improvement.
- Goal-oriented, self-motivated, and results-driven attitude.
- Excellent organizational skills and ability to prioritize tasks effectively.
- Flexibility to adapt to changing business needs and a fast-paced environment.
Why You'll Love This Role
- Uncapped Earnings: Base salary plus uncapped commission.
- Comprehensive Benefits: Health, dental, vision, HSA, FSA, life insurance, pet insurance, 401K, and more.
- Unlimited Vacation: Generous MTO package and company-paid holidays.
- Career Growth: Opportunities for advancement for those who deliver results.
- Supportive Team: Join an energized and passionate team with a fun and flexible workplace.
Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.’s Recruitment Department at Recruit@gannett.com.
