Peer Outreach Aide - SSS

Retention & Student Services

Provost & Student Experience (AA)

Erie, Pa

Competencies for Career Readiness

Critical Thinking- Peer Outreach Aide (POA) will apply critical thinking skills to develop and implement creative outreach and recruitment strategies that effectively identify, engage, and encourage eligible students to participate in TRIO SSS programs. Evaluate the effectiveness of outreach efforts and adjust approaches based on feedback and outcomes.

Professionalism: Demonstrate professionalism through reliable communication, timely task completion, ethical decision-making, and respectful collaboration with students, staff, and campus partners. Develop workplace habits that reflect accountability, initiative, and a commitment to supporting TRIO SSS’s mission.

Responsibilities:

• POA will contact potential SSS participants via phone, online meetings, and/or through face to face interactions to provide information about the benefits or participating in SSS.
• POA will represent TRIO SSS at Gannon summer orientations, the resource fair, and other informational sessions
• POA will serve as an ambassador to communicate the benefits of joining TRIO SSS
• POA will share stories or information regarding their college experience and what they’ve gained from participating in TRIO SSS
• POA will engage in enthusiastic dialogue with potential participants, including answering questions about your college experience
• POA will record tasks completed and timesheet in daily log and will submit this information to the Student Worker Manager at the end of each week.
• POA will provide quality input on the development and refinement of the TRIO SSS Program.
• POA will provide and participate in development of marketing ideas to increase the awareness of the TRIO SSS Program
• Other duties as assigned.

• Must be an active TRIO SSS participant
• Knowledgeable of TRIO SSS services and resources

- Must be available on Orientation Days (June- dates TBD)
– Must be willing to sign a confidentiality agreement form

• Good Academic Standing
• Good communication skills and understanding of phone and online video etiquette

Experience with Excel spreadsheets
Experience with online video meetings
Experience with meet and greets
Experience with Social Media

The ability to utilize office equipment, including the standard use of a personal computer/laptop, telephone, and other equipment as required.
The ability to lift and transport supplies , such as brochures and applications, from one location to another.

2

04/11/2025

04/22/2025

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Cover Letter