Pharmacy Technician

Position Objective: To provide crucial support to the Meds by Mail (MbM) pharmacy operations through accurate and efficient prescription processing, data entry, and customer service, while adhering to VA and federal regulations, and assisting in optimal patient care. This includes supporting the Virtual Pharmacy Service (VPS) by aiding in the prescription verification process for VA medical centers.

Operational Hours: Eight (8) hour shifts between 6:30 AM - 7:30 PM Monday through Friday local time, subject to change based on workload.

Duties and Responsibilities:

• Read and interpret prescriptions for completeness. Identify missing pertinent information and correspond with providers or patients for clarification as needed.
• Enter correct drug strength, dosage form, directions, quantity and day’s supply into the patient’s medication profile per MbM policy. Processes prescription refills and electronic prescription renewal requests. The prescription entry will be verified by a pharmacist.
• Able to read computer screens and select specific drugs/products required to fill a prescription by name, strength, quantity, refill number and directions.
• Processing patient letters, including return and back-order letters.
• Working in various queues including adding new providers to MbM provider database and working in various specialty pharmacy teams.
• Operates various types of pharmacy automation and office equipment including, but not limited to scanner, fax, computer software/hardware, printers, etc.
• Utilize pharmacy information systems to identify basic therapeutic problems such as duplicate therapy with drugs in the same drug class and alerts the pharmacist to the possible need for clinical intervention.
• Processes medications that are returned to MbM facilities according to MbM Policy.
• Performs call center tasks according to MbM policies and procedures and all applicable federal and state laws, documents oral disclosures in the patient’s electronic health record.
• Report medication errors and quality issues in alignment with MbM Quality and Safety reporting program.
• Participate in reviewing medication histories, allergies, adverse drug reactions, and drug therapy compliance with patients and/or significant family members/caregivers.

Basic Qualifications:

• High school diploma or GED equivalent.
• Certified by the National Pharmacy Technician Certification Board (at the time of on- boarding or within six months); and have a minimum of six months experience in retail or hospital pharmacy setting or be a graduate of an Academic Technician Training Educational Program.
• Basic computer skills, including typing and data entry proficiency.
• Ability to read, understand, and follow written and verbal instructions in English.
• Must be located within the continental US, within 50 miles of a local VA Medical Center or VA CBOC if working virtually.

Minimum Qualifications:

• Capable of obtaining VetPro certification, which is a credentialing system that is required of all VHA licensed, registered and certified health care providers.
• Prior experience as a pharmacy technician, preferably in a mail-order or high-volume setting.

• Familiarity with VA pharmacy systems (e.g., CPRS, VistA).
• Knowledge of medical terminology and pharmaceutical calculations.
• Strong attention to detail and ability to work accurately under pressure.
• Ability to work effectively as part of a team.
• Effective communication and interpersonal skills.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

GAP Solutions provides reasonable accommodation to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at recruiting@gapsi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

This position is contingent upon contract award.