What are the responsibilities and job description for the General Manager - Minnesota Venues position at Garda World Security?
Job Description
Join Our Team as a General Manager!
Why Work for BEST Crowd Management?
Since 2009, BEST Crowd Management has skyrocketed from a single account to the largest event provider in the U.S., partnering with top-tier clients in professional sports and entertainment. We bring venues to life, managing everything from front-of-house staff to comprehensive security operations. Our mission? Creating unforgettable guest experiences through safety, respect, positive energy, and meticulous preparation. With a presence in 34 markets, we offer a dynamic and supportive environment where your expertise can shine. Join us and be part of a team that values professionalism, responsiveness, and the ability to tackle unique event challenges, all while maintaining a boutique business philosophy.
About the Role :
We’re on the hunt for a dynamic General Manager to lead and coordinate activities within our organization at supporting venues like Target Center, Minneapolis Convention Center and others in the Minnesota market. Your mission : optimize efficiency, drive economic operations, and maximize profits through effective management and coaching of the operations team.
Compensation : $85,000 - $95,000 / year
Work Location : Minneapolis, MN
Benefits : Medical, Dental, Vision, 401(k), Employee Assistance Program, Paid Time Off
Key Responsibilities :
- Operations Management : Oversee all aspects of operations, including planning, business qualification, event review, and profitability. Ensure customer satisfaction across all accounts.
- Strategy Development : Implement strategies to enhance execution and add value cost-effectively.
- Communication : Set and communicate goals to the operations team and the wider organization. Maintain accurate records for internal and external reporting.
- Contract Execution : Manage contract execution, including cost estimation, labor supervision, scheduling, invoicing, and collections.
- Customer Engagement : Regularly meet with customers to ensure their needs are met and continuously seek feedback to improve satisfaction.
- Team Leadership : Mentor, coach, and develop team members. Plan, assign, and direct work. Recruit and train new team members as needed.
- Travel : Up to 25% travel required.
- Additional Duties : Perform other duties as requested or required.
Skills and Competencies :
Qualifications :
Physical and Mental Demands :
Working Environment :
Join our team and lead us to new heights of efficiency and customer satisfaction! Apply today!
It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
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Salary : $85,000 - $95,000
