Concierge Security Officer - Badging Officer

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GardaWorld Security Services is Now Hiring a Concierge Security Officer - Badging Officer!

Ready to suit?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Badging Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: Glen Allen, Va
• Set schedule: Full-Time, 8:00AM - 4:00PM, Monday - Friday
• Competitive hourly wage of $18.50/hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Guard

• This position is responsible for day-to-day badging and credentialing operations to ensure employees, contractors, third parties, and other personnel authorized to hold an identification badge have been processed in accordance with established client security policies
• Prepare, issue and/or ship picture badges for employees, contractors, and other authorized persons for the client sites
• Support the background process by assisting in collection of fingerprints
• Modify existing badging records for terminations, access changes, etc
• Answer telephone inquiries, questions regarding badge office policies and procedures
• Interact with internal and external clients and assisting in finding resolutions of issues or concerns
• Maintain appropriate logs regarding the issuance, return and track all associated actions
• Monitor and regulate the daily activities to ensure compliance with site policies and procedures
• Retain and maintain all access control documents, as well as conduct audits on access control records
• Record and report any incidents to the Site Supervisor, Operations Manager, or Site Security Manager
• Make emergency notifications as necessary pursuant to site Post Orders
• Work closely and maintain relationships with other client badge offices and support teams.
• Conduct monthly custodian functions, including all on site supplies are in stock and ready for deployment.

• High school diploma or equivalent
• Minimum of six (6) months of prior security professional experience, preferably with a focus on access credentialing
• Minimum of one (1) year of customer service
• Effective oral and written communication skills
• Proficiency with Google Suite Applications
• Strong keyboarding skills
• Able to assess and evaluate situations effectively
• Identify critical issues quickly and accurately
• Research, investigate, compile information
• Write informatively, clearly, and accurately
• Ability to work in a team environment or independently as required
• Strong attention to detail and organizational skills

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
License Number: 116404