Field Service Supervisor

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Job Title: Field Service Supervisor
Location: Cleveland, OH
Environment: Out in Field
Pay Rate: $21.00 / hour
Included Benefits/Perks: Medical, Dental, Vision, 401k

GardaWorld is the world’s largest privately owned security services company, dedicated to protecting our clients’ staff and assets globally. We offer diverse work assignments across multiple industries, flexible schedules, and ample career advancement opportunities. We are proud to be an equal-opportunity employer that values diversity.

Are you a dedicated security professional looking to take your career to the next level? GardaWorld Security is seeking a dynamic Field Supervisor to join our team. We are a performance-driven company that values our conservative business culture and commitment to excellence.

Role Overview: As a Field Supervisor, you will play a crucial role in our operations. Your responsibilities will include:

• Conducting inspections and training sessions
• Scheduling and delivering supplies to accounts
• Occasionally filling in for shifts
• Providing drive-by patrol services

You will collaborate with MSS, CSMs, Project Managers, and Site Supervisors to develop and manage schedules, fill open shifts, and oversee Special Response Officers. This role is 100% tactical and operational, and you will be expected to foster a culture of employee engagement and lead by example.

Performance Metrics: To succeed in this role, you will need to:

• Ensure 100% of shifts are covered by qualified personnel
• Conduct personnel inspections and training
• Recruit personnel to maintain full staffing levels
• Personally recruit at least one new supervisor annually
• Develop at least one Special Response Officer for promotion annually
• Become proficient in all company software systems (on-boarding, scheduling, financial)
• Achieve 100% compliance with GardaWorld Mandatory Requirements
• Embody and promote GardaWorld Values

Personal Characteristics: We are looking for individuals who exemplify our company-wide culture:

• High Integrity: Character beyond reproach
• Servant Leader: Willing to do what you ask of others
• Hands-On Leader: Actively involved in operations
• Financially Prudent: Wise with resources
• Detail-Oriented: Meticulous and thorough
• Thick-Skinned: Resilient and adaptable
• Fun: Enjoys the work and fosters a positive environment

If you are ready to make a significant impact and grow with a leading security company, apply now to become a Field Supervisor at GardaWorld Security!

License number - 202 321 100 2143

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.