Surveillance Security Officer - Command Center

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GardaWorld Security Services is Now Hiring a Surveillance Security Officer!

• Cedar Rapids, IA

Ready to suit up as a Surveillance Security Guard?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Officer – Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

• Set schedule: Full-time day shift Saturday 6 a.m. to 2 p.m., Sunday & Monday 7 a.m. to 3 p.m., Fridays 7 a.m. to 3 p.m.
• Competitive hourly wage of $21.20 (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of Surveillance Security Guard

• Monitor security systems to detect any suspicious activity
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Conduct regular patrols to ensure the safety of the premises
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies
• Ensure the safety and protection of individuals and property
• Maintain confidentiality of proprietary information
• Conduct ongoing accurate audits of systems to determine proper functionality
• Ensures best practices are being followed for security policies and procedures
• Ability to work independently
• Proficiency in Microsoft office products, internet searching, and the ability to read maps. Must have the ability to learn to operate company security systems including: VCC, Everbridge, and Lenel.
• Ability to monitor, analyze and resolve safety and security issues
• Proven ability to recognize and protect sensitive company information
• Proven ability to multi-task, organize, and complete work in a fast-paced and often stressful work environment
• Safeguard assets from theft and misuse
• Comply with business ethics, applicable laws and regulations

Qualifications of a Surveillance Security Guard

• Be authorized to work in the U.S.
• Be able to ace (and pass) an extensive screening process
• You have a high school education or equivalent (GED)
• Good eyesight and excellent abilities to maintain focus
• Strong proficiency with technology
• If you have Security, Military, Law Enforcement experience – even better!
• Associate degree preferred
• Computer experience required
• 1-3 years of experience working in a customer service call center, security operations center, or police/fire dispatch center preferred
• Customer service experience required.
• Must be at least 18 years of age
• Must be able to obtain and maintain an Iowa State Security license (we will help to obtain if needed)

• Windows 7
• Internet Explorer (Not Microsoft Edge)
• Reliable Internet speed of 10 mbps upload/download
• 8GB of RAM minimum
• Anti-Virus Software

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.