What are the responsibilities and job description for the Customer Service Representative - Garden City Veterinary Care position at Garden City Veterinary Care [Garden City Veterinary Care NY PC 2017 LLC]?
Part time opportunity available for 2- 3 days per week. Saturday availabiliy a plus. Must enjoy assisting pet owners and must LOVE animals!
Garden City Veterinary Care aims to provide owners with sound, honest choices for their pets and to provide our patients with excellent and compassionate medical care. We strive to give our customers the best personalized service possible and to create a friendly, professional work environment for our awesome staff!
As a Client Service Representative, your job tasks would include (but not limited to):
- Answering phones
- Taking messages
- Scheduling Appointments
- Answering E-mails and Communicating with clients via PetDesk
- Checking-In Clients and Patients; ensuring their file information is accurate
- Collecting and Processing Payments, cash handling
- Maintaining a clean lobby
- Accounting; Closing/Opening procedures
- Assisting in animal handling of pets up to 50lbs
- Accurate communication with Outside Pharmacies, other Veterinary Clinics and clients.
The Client Service Representative role is essential to the success of the hospital and we are looking for a candidate will the following experience:
- 1-2 years in a Customer Service/Customer Facing role
- Excellent communication and organizational skills
- Compassion for our patients and their owners
- Team Player willing to learn
- Spanish language skills are a plus but not required
- High school diploma or GED
- 1 year in the Veterinary Field (preferred)
Physical Demands:
- Standing and walking up to 25% of the time.
- Computer work.
- High stress environment.
Garden City Veterinary Care prides itself on the diversity of its staff. We are an Equal Opportunity Employer; we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status.
Job Type: Part-time
$17.00-$18.00 per hour
- Flexible scheduling available
- Employee Pet Discount
- Educational opportunities
- Closed most major holidays
At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:
• Comprehensive medical, dental, and vision insurance
• 401(k) matching
• Generous holidays and paid time off
• Career development programs
• Robust health and wellness initiatives
AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.
Salary : $17 - $18