What are the responsibilities and job description for the Maintenance Dispatcher position at Garden Communities NJ?
The Maintenance Dispatcher's duties and responsibilities include, but are not limited to, the following:
- Conduct all business in accordance with company standards and local city, state and federal codes when applicable (e.g., OSHA, ADA, Fair Housing, etc.) Other duties may be assigned.
- Coordinates weekly schedules of maintenance staff, including On-Call schedule
- Creates checklists & informs Management of extraordinary items
- Identifies scope of work for Maintenance staff, assigns and directs maintenance work and service requests
- Maintains Vendor List for Property
- Manages a team of maintenance staff at the Property in accordance with Company policies and applicable laws, to accomplish maintenance functions including maintenance, upkeep and repair of grounds and buildings, maintenance and repair of machinery and other equipment, customer service, pest control, extraordinary projects, and provides general oversight of turnover process.
- Planning, assigning, directing, and supervising work of maintenance staff, vendors, and contractors
- Addressing employee complaints and resolving problems.
- Provides continual feedback & guidance to Staff, ensures proper training of all Maintenance Staff
- Managing and ordering inventory, supplies, and materials
- Assists in addressing tenant concerns
Qualifications and Skills
- Customer service experience a plus
- Warm personality with excellent oral and written communication skills
- Positive and professional attitude at all times.
- Ability to analyze and prioritize tasks assigned
- Ability to create, maintain, and enter information into databases.
- Yardi software experience a plus
- Strong interpersonal skills and problem-solving ability.
- Spanish a plus
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- What is your desired salary range?
- Are you able to work weekends/evenings?
Experience:
- Customer service: 1 year (Preferred)
- Maintenance Coordination: 1 year (Preferred)
Work Location: In person