Customer Service Representative

Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and a strong ability to analyze customer needs while providing exceptional client services. This role requires a proactive approach to problem-solving and the ability to collaborate effectively with sales teams to enhance customer satisfaction.

Responsibilities

• Provide outstanding customer service by addressing inquiries and resolving issues promptly and professionally.
• Communicate effectively with clients via phone, email, ensuring a positive experience.
• Utilize office software and computerized systems to document customer interactions and analyze data for continuous improvement.
• Collaborate with sales teams to identify opportunities for upselling or cross-selling products and services.
• Maintain a clean and organized workspace, adhering to company policies and procedures.

Requirements

• Bilingual skills are highly desirable to assist a diverse clientele.
• Strong phone etiquette with the ability to communicate clearly and effectively.
• Previous experience in client services or a related field is preferred.
• Proficient in office tasks, including typing, data entry, and basic computer skills.
• Ability to analyze customer feedback and provide constructive solutions.
• Strong skills with attention to detail.
• A collaborative mindset with the ability to work well within a team environment.

If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: No more than 40 per week

Shift:

• Day shift

Ability to Commute:

• Clermont, FL 34711 (Preferred)

Ability to Relocate:

• Clermont, FL 34711: Relocate before starting work (Preferred)

Work Location: In person

Salary : $16 - $17