What are the responsibilities and job description for the Maintenance Coordinator position at Garden Homes?
SUMMARY :
The Maintenance Coordinator is responsible for providing administrative support for the Maintenance Office of the apartment community. Assists Regional Maintenance Manager, Service Manager, and Maintenance Supervisor by providing administrative support as required.
ESSENTIAL DUTIES & RESPONSIBILITIES :
The Maintenance Coordinator's duties and responsibilities include, but are not limited to, the following :
- Greets customers and clients of the maintenance office, directing them to the appropriate individual or department.
- Answers incoming telephone calls, identify nature of call, gather information and forwards call(s) to appropriate individual or department.
- Directs pertinent issues and matters to Regional Maintenance Manager, Property Manager and / or Assistant Property Manager daily.
- Work with Maintenance Manager, Service Manager, and Assistant Service Manager on pending projects and property issues.
- Assist vendors on a daily basis with obtaining keys to apartments in accordance with company policies and procedures.
- Projects a professional image in accordance with company dress standards.
- Open and close all pending work orders.
- Responsible for obtaining photographs, documenting, and gaining approval from Customer Service for all appliances.
- Demonstrates initiative, professionalism, personal awareness, integrity and exercises confidentiality in all areas of his or her performance.
- Work with leasing administrative assistant or receptionist to complete scheduling tasks for property personnel.
- Set appointments for "No PTE" work orders.
- Make daily contact via phone or in writing to ensure that all necessary follow up (phone calls, letters, etc.) is completed.
- Check all messages daily and forward to appropriate individuals / departments.
- Assist Service Manager in completing, monitoring and tracking work orders daily.
- Walk property conducting patio checks.
- Check fax machine daily and distribute faxes received.
- Distribute maintenance related inter-office communications.
- Issue and program / reprogram gate remotes to residents as needed.
- Walk vacant apartments to ensure move-in ready and / or take photos of move outs as needed.
- Make and issue keys and / or locks as needed.
- Schedule vendors for flood remediation units and follow up as needed.
- Focus on obtaining PO's and getting them out to vendors for new jobs.
- Gain PO approval for jobs following the proper GC channels.
- Routine Check-in with Tech and coordinate any specialty parts or equipment they may need.
- Maintain monthly emergency and inspection binders.
- Ensure vendors are completing requests in a timely manner.
- Accomplishes all tasks as appropriately assigned or requested.
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Reasonable accommodations are available, upon request, to assist qualified persons with disabilities to perform the essential functions of the job, as needed.
EDUCATION / EXPERIENCE :
TECHNICAL SKILLS REQUIRED :
PHYSICAL DEMANDS :
COMMUNICATIONS :
SUPERVISORY RESPONSIBILITIES :
ATTENDANCE AND PUNCTUALITY :
TRAVEL
OTHER COMPETENCY REQUIREMENTS FOR EFFECTIVE PERFORMANCE
Pay range : $25-$33.78 / hr
GC Service Corp. is an equal opportunity employer, veterans and disabled.
Salary : $25 - $34
