What are the responsibilities and job description for the On-Call Bartender position at Garden of the Gods Resort and Club?
Position Purpose & Summary
Provide memorable guest experience to club members, hotel guests, and public guests in casual to upscale dining environments. Offer complete knowledge of service standards and menu offerings while maintaining high level of customer service. Create and promote beverage offerings using proper drink-making techniques and quality products
Essential Functions :
- Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release.
- Provide detailed and thorough knowledge of culinary and beverage items.
- Upsell premium offerings and add ons to enhance guest experience.
- Complete required and suggested training to achieve maximum knowledge .
- Provide thoughtful and complete product suggestions.
- Complete opening and closing side work.
- Maintain precise cleanliness of working area.
- Utilize proper service techniques including following specific recipes and required use of measuring devices.
- Assist service staff with making product recommendations.
- Ensures that safe alcohol service techniques are observed at all times.
- Maintain service in assigned section / dining room as determined by management.
- Ensures that all drink orders placed by servers are recorded and charged correctly.
- Ensures that all orders are recorded and entered into point-of-sale system accurately and in a timely manner.
- Ensures that all food and beverage orders are delivered correctly and promptly.
- Secures and processes payment quickly and accurately.
- Manages cash bank with precision. Provides servers with change when needed.
- Maintain all guest checks and complete shift paperwork as assigned.
- Complete cleaning and stocking duties thoroughly and as assigned.
- Maintain product rotation and assist management in assessing par levels and product needs.
- Assist in the creation and maintenance of high-quality beverage offerings based on current trends and product availability.
- Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation.
- Deliver "I Am Proud" service standards and department-specific signature touch points.
- Establish cross-departmental channels of communication among teammates that are consistent and complete.
Additional Duties and Responsibilities :
Completes additional training as needed.
Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
Marginal Functions :
Position Requirements :
External and Internal Personal Contact :
Additional Licenses and / or Certifications Required :
Valid Driver's License
CPR Certification
Food Protection Manager Certification
Food Handler Certification
Alcohol Server / Seller Certification
Position Analysis / Specifications :
N / A
Not Applicable)
OCCASIONAL
FREQUENTLY
Sitting
Standing
Walking
Bending Over
Crawling
Reaching
Crouching
Kneeling
Balancing
Pushing / Pulling
Lifting / Carrying : 10 lbs. or less
11 to 25 lbs.
26 to 50 lbs.
51 to 70 lbs.
Manual Dexterity
Fine Motor Skills
Gross Motor Skills
Eye / Hand Coordination
Near Vision
Far Vision
Color Recognition
Hearing
Environmental Factors :
Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.
Working Outside
Working Inside
Working Alone
Working Closely with Others
Excessive Cold / Heat
Excessive Humidity / Dampness
Noise / Vibrations
Working Above Ground
Working Below Ground
Working with Chemicals / Detergents / Cleaners
Working Around Fumes / Smoke / Gas
Walking on Uneven Surfaces
Operating Motorized Equipment or Vehicles
Working Around / Near Machinery / Motorized Equipment
Climbing on Scaffolds or Ladders
Continuous use with a Computer and Keyboard
Leader Signature : Date :
A commitment to service excellence has permitted our company to be recognized for delivering extraordinary guest and member experiences. Success and growth in the future are dependent upon our ability to take Garden of the Gods Resort and Club (GGRC) to the next level. For this reason, our most important continuing objective is to provide unparalleled service and hospitality from the heart.
The collective strength of the GGRC team is derived from the individual effort and dedication of every team member. The full use of your knowledge, experience, ability, and energy is important to our success as we work together for excellence.
To be successful, your individual initiative, passion, and commitment as well as thoughtful participation as a member of different teams in which you work is required. Individual effort in the performance of your own duties, and positive and productive interactions with others, both internal and external to the company, are crucial.
In addition, we value and encourage your creativity, your continuous improvement and personal development, and your feedback on operations and how they may be improved.
Team Member Signature :
Date :
The Garden of the Gods Resort and Club offers a diverse, dynamic, and thriving environment that supports career development for all our team members .
Job Posted by ApplicantPro
Salary : $12