Steward

Position Purpose & Summary

The primary objectives of a steward are to clean all china, glassware, flatware, pots, and pans and maintain a clean and organized kitchen through general cleaning, trash removal, organization, floor cleaning and cleaning equipment, as necessary.

Essential Functions:

• Set up and operate the dish machine; break down machine at end of shift. Wash China, Glassware, silverware, pots, pans, and other appropriately sized equipment through the dish machine. Return items to proper location. Upon end of shift, drain and close machine properly.
• Set up and hand wash pots and pans in the 3 Compartment sink area. Hand wash, rinse and sanitize pots and pans. Return items to proper location.
• Keep the kitchen floors clean. Sweep and mop floors as necessary throughout shift and at end of shift.
• Clean kitchen equipment, as necessary, to include ranges, ovens, fryers, flattop, grill, hot hold boxes, walk-in coolers.
• Clean the kitchen (walls, ceiling, shelving, prep tables, carts) as necessary.
• Organize storerooms and kitchen, as necessary.
• Remove full trash bags as necessary and at end of shift.
• Deliver "I Am Proud" service standards and department-specific signature touch points.
• Establish cross-departmental channels of communication among teammates that are consistent and complete.

Additional Duties and Responsibilities:

• Breakdown cardboard boxes as necessary and remove to recycling dumpster.
• Maintain a clean and organized employee cafeteria/break room. Set up café in the mornings to ensure appropriate equipment and clean breakroom. At end of day, remove food, clean and mop breakroom and remove trash.
• Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
• Provide extraordinary service that is "Enriching by Nature."
• Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.

• Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
• Be empowered to make things go right if they go wrong.
• Give the guest/member a fond farewell.
• Address feedback by utilizing the LEARN Model.
• Demonstrate a professional appearance and be attentive to what matters most.
• Comply with company policies and procedures.
• Observe and adhere to safety guidelines.

Marginal Functions:

• Perform other duties as assigned.
• Interface positively with other departments, offering assistance when needed.
• Displays care in use of equipment and maintains an organized and professional work environment.

Position Requirements:

• Minimum Knowledge & Skills: Previous stewarding or cleaning experience preferred
• Formal Education and Job-Related Experience: Previous stewarding or cleaning experience preferred
• License, Registration, and/or Certification Required:

External and Internal Personal Contact:

• Communications:
  • Daily - Participate in daily line up meetings and communication with management.
  • Occasionally - Departmental meetings as scheduled, Participate in one-on-one coaching sessions.
• Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. The stewarding role may include working at multiple locations, either during the same shift or scheduled for one location, to include Kissing Camels, Three Graces or the Main Kitchen. Other cleaning locations may arise including Three Graces Pool Kitchen and Recreation Center Pool Kitchen.

Additional Licenses and/or Certifications Required:

Position Analysis/Specifications:

Environmental Factors:

Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.