Wellness Advisor

Soon to be NJ Leaf North Brunswick!

Same Freehold Leadership is now part of Garden State Botanicals.

Requirements and Responsibilities:

• Trained in all core competencies including Patient Intake, Patient Advisor, Fulfillment, Fast Track, Fishbowl, Sales floor.
• Patient Intake - Manages the registration and flow of visitors to the dispensary by greeting patients, caregivers, and visitors to ensure only approved persons gain access to the facility. Register patients and caregivers into the state mandated electronic tracking system. Prevent diversion of medical marijuana by ensuring that purchased amounts do not exceed patients’ recommended limits. Ensure PA area and sales floor remain organized and free of clutter. Assist new patients with required paperwork, use the internal communication system to communicate new patient movement throughout dispensary to Pharmacy, security and other team members. Monitor all visitor activity to ensure visitors follow DOH mandated SOP’s and use internal communication system to communicate visitor movement throughout dispensary to security and other team members. Ensure the check-in area and lobby remain organized and free of clutter.
• Patient Advisor - Complete sales transactions with patients and caregivers and follow all cash management policies and ensure all required paperwork is completed properly. Maintain a compliant sales environment through use of the state mandated point-of-sale software, ensuring filled order matches order placed on menu order platform by reviewing each product with the patient.
• Fast Track and Fulfillment – Complete and fill all orders placed within menu ordering platform and scan into state mandated point-of-sale software to ensure both accuracy of each order as well as dispensary inventory. Answer phone calls from patients regarding product information, order placement/changes/cancellations etc. Ensure fulfillment area remains organized and free of clutter.
• Receptionist – answer all incoming phone calls, maintain a detailed knowledge of all medical marijuana products in order to educate and advise patients and caregivers on types, methods and effectiveness of medical marijuana products. Assist patients in placing orders via menu ordering platform.
• Sales floor – assist patients in way finding throughout the dispensary, including connecting patients with onsite Pharmacist team, location of order pick-up, ATM, payment options, educate patients on product and accessories options.

Position Requirements:

• Must demonstrate empathy and a passion for serving patients in need.
• Excellent communication skills required.
• Customer service and/or healthcare office experience a plus.
• Must be able to thrive in a teamwork environment.
• Must be 21 years of age or older.
• Must be able to pass state and federal criminal background checks.
• Must be able to successfully complete a 2-hour online instructional course.
• Basic math skills required.
• Must demonstrate a proficiency for technology.
• Willing to work a flexible schedule including nights/weekends.
• Able to stand for long periods of time.
• Able to lift moderate weights (up to 35 lbs.).
• Comfortable being under constant video surveillance.

Physical and Environmental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to work a minimum of 8 hours a day and rotating shifts
• Flexible schedule availability including nights, weekends and holidays
• Ability to lift, push, and pull 75 pounds
• Ability to sit, squat, bend, and kneel repetitively throughout a workday
• Ability to stand for extended periods of time
• Ability and willingness to work in the following conditions:
• General office environment
• Extended computer usage

Extended phone usage including teleconferences, and work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.

Job Types: Full-time, Part-time

Pay: $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $17