What are the responsibilities and job description for the Surgery Scheduler position at Garden State Urology, LLC?
Summary of Duties:
This position coordinates and schedules appointments for surgeries and follow-up appointments for multiple physicians at the office or hospital(s). Performs pre-operative and post-operative data entry, chart assembly, and provides patients with necessary information. Assists in the efficient management of the daily surgery schedule, including inter- and intra-department communication intended to facilitate the flow of surgical patients.
Essential Functions:
- Coordinates and schedules appointments for surgery and follow-up appointments and any other tests as ordered by the physician.
- Schedules surgery at correct location with correct physician(s).
- Coordinates arrangements for surgical assistants, special equipment and surgical materials.
- Organizes future schedules to ensure that there are no physician or equipment conflicts.
- Provides patient with generic preoperative and postoperative information.
- Functions as liaison between physician, OR scheduler/system, and patient.
- Acts as primary contact for surgical patients and responds to telephone inquiries.
- Uses the telephone to send or receive communication related to the surgery schedule, pass messages to physicians or other personnel, and requests x-rays or x-ray technicians.
- Completes paperwork; enters data into computer.
- Maintains a record or physicians’ vacations or out-of-the-operating-room schedules.
- Crosschecks paperwork for the quality of data entered, presented and turned out.
- Prepares the surgical chart with all necessary paperwork; ensures all surgery related work is completed and delivered to the appropriate areas by the designated time.
- Organizes physician order sheets daily according to the schedule.
- Assembles department additions to the chart.
- Submits necessary information and documentation for insurance authorization and obtains authorization for surgery from patient’s insurance company.
- Conducts self in accordance with HPA’s employee manual.
- Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations.
- Other duties may be assigned.
Skills/Experience:
- Word processing and computer experience.
- Knowledge of medical surgical terminology.
- Excellent communication and customer service skills.
- Must be organized and detail-oriented.
- Works well under pressure.
Education/Requirements:
- High school graduate or GED.
- Requires three years experience in a medical office.
Environmental/Working Conditions:
- Work is performed in an office environment.
- Work may be stressful at times due to busy office.
- Interaction with others is constant and interruptive.
Physical Demands:
- Work may require hand dexterity for telephone and office machine operation.
- There may be excessive sitting while at your work station.
- There may also be occasional lifting of supplies up to 20lbs.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve.
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